Tackle steep climbs and tough trails with full confidence thanks to 85Nm maximum torque. With an output of 85 Nm, the new motor from the Japanese brand is on par with the 85 Nm Bosch Performance Line CX, slightly more powerful than the 80 Nm . Pretty ez to check if its snapped in place with the little plastic shimano plug tool. With the system powered off, check that your feel is NOT on your pedals. Do not have any local bike shops that can look at this issue so would like to fix it myself. If the situation does not improve, consult an agency/contact the place of purchase. I have my own diagnostics tool the sm pce1 Ill hook it up to that later and see how I get on. Our batteries are designed to keep you out on the trails and riding further. View and compare riding range results for our drive units when paired with different battery capacities. More speed, more power, more fun! It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. Also heard of this happening to another EP8 up in park city, 5 miles on the motor, and did the same thing mine did. Rob has ridden the bike, so make You must log in or register to reply here. Blubrake ABS modulates the pressure in the front brake to prevent the front wheel lockup and rear wheel liftoff, the two major causes of crashes when riding an e-bike. Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. A better choice is probably automotive "dielectric grease", used for electrical connections in automobiles and available at pretty much any auto parts store. How can I change a sentence based upon input to a command? Shimano Steps ebike E010 and E012 errors: DIY fix possible? For a better experience, please enable JavaScript in your browser before proceeding. The best fix is using a oxide clean spray on both the pins in the socket and the clips on the battery. Has 90% of ice around Antarctica disappeared in less than a decade? Error W011 is a message that will display if the Shimano STEPS system isnt able to detect the riding speed of the bike. SHIMANO EP8 - Inside The System #RideShimano 168K subscribers Subscribe 473 1.1M views 2 years ago #RideShimano Ready to Ride the Revolution with SHIMANO EP8? Robust and reliable, LINKGLIDE delivers smooth, seamless shifting under power with enhanced durability. Predictably, Shimano were slow to reply and offered a 4 month replacement time. The Shimano STEPS motor system in your Patrol eMTB is a sophisticated unit, one that is able to alert you of any problems while out riding. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act. If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. MANUALS & TECHNICAL DOCUMENTS This is a common problem as many bikes come out of the factory like this and it takes a couple miles before the STePs system throws an error. Here are 3 common error messages, what they mean and how to solve them. Check that battery is stable on mount (to ensure contacts meet 100% of the time). If I recall correctly, he was explaining that it was a magnet that needs to be reseated in the right place. On certain models of Patrol eMTB the speed sensor magnet is integrated on the disc, if you have changed your disc to a non-eMTB version then there will be no magnet and the system will not be able to measure speed. For a better experience, please enable JavaScript in your browser before proceeding. Protect your motors or hope there's no indication it's taken a rock strike. These are instructions to perform a downgrade: -Intructions for Android An advanced braking experience for sager, more confident rides. How did Dominion legally obtain text messages from Fox News hosts? THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. Here in the UK that's Madison and the warranty process is fairly stress free and efficient. Chainring for E-MTB (12-speed) VIEW PRODUCT. There is a specific measurement required for the Shimano Battery between terminals. Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. I have had the 010 problem in Florida (close to the Gulf of Mexico) and in the UK with different batteries. It may not display this or other websites correctly. Motor shuts down. The bike shop will probably charge for the diagnosis. Saklie. Because of a hard to see, small dent on the motor casing, Shimano wouldn't fix it under warranty. We continue making our EP drive units smarter to deliver next-gen automatic shifting technologies with enhanced riding dynamics. 1 out of 1 found this helpful. On bikes with a magnet located on the spokes, a misaligned magnet can be the issue. What happened? Power assistance is not provided during riding. Lbs took motor apart. Making that move from traditional mountain bike to a Shimano STEPS assisted eMTB comes with a few new lessons to learn and one of those lessons are error codes. This cures the problem for a time, but it is random. SM-CRE80-12-SB. Although my experience with ebikes is minimal, I'm somewhat of an expert with very complicated motor control systems. Introducing the new Focus Jam2 and Sam2 your perfect match. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. Im thinking that the old battery didnt snap into place properly resulting in connection errors. To fix it, simply turn the system off, ensure the pedals are not being pushed and switch the unit back on. Thats great. Yes you need to go to a local bike shop that deals with Shimano ebikes. Thats exactly what happened- I took a break and powered off the system. Can't find anything online about fixing this issue. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. EXPLORE NEW GROUNDSReady to discover unchartered territory? If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. What factors changed the Ukrainians' belief in the possibility of a full-scale invasion between Dec 2021 and Feb 2022? Just kidding. EP8 is compatible with DEORE XT & DEORE with LINKGLIDE technology, in addition to current SHIMANO 12-speed drivetrains. It may not display this or other websites correctly. Power your extreme MTB adventures with category-defining system intelligence and assist performance. Good luck. Needless to say, I'm not impressed. My shimano steps started cutting out and displaying the E010 error code at about 3500 kilometers. Back Discover more Shimano. Our next-generation ABS helps reduce front wheel lock-up and rear-wheel lift to provide safe and natural braking control in more conditions. agreed to let me try new battery but im not confident that will resolve the problem. I'm aware of a number of EO10 errors that have ended up with a new motor. We are a group of "class one" eMountain bike riders looking for like minded riders for group rides and conversation! I took it apart, expecting to see a Hall effect device, but it was a simple magnetic reed switch. You must log in or register to reply here. HOME My EO10 error needed the motor changing. Thanks for coming back and updating us. I found that surprising, as reed switches can become unreliable. The fix this error try the following. Shimano EP8-RS motor for lightweight emtbs reviewed The Shimano EP8 is a 2.65kg and 85Nm motor that is used on many full power emtbs. SHIMANO SERVICE CENTERS You'll need to hook the bike up to a computer with a Shimano SM-PCE1 interface and the e-tube software. ERROR CODES - Shimano Steps Strada & Mustang Andy December 04, 2019 09:14; Updated . THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. Create an account to follow your favorite communities and start taking part in conversations. Check condition of power . The small end fits perfectly in the battery connector slot. Errors on display . You only need a PC and your mobile. Luckily, I had photos of the bike as I left it in the bike shop.. Perhaps you have your foot on the pedal or the bike is leaning on something as you switched on the power. The problem is that you don't know what the codes mean. The bike shop will probably charge for the diagnosis. Connect and share knowledge within a single location that is structured and easy to search. Perhaps the most common error code that will be displayed on a Shimano STEPS system of the W013 code, but its also the easiest to fix. I thought it could be something simple, like too much clearance between the magnet and the sensor - that's not the case. Likely, it is a firmware issue, but Shimano hasn't fixed it (yet). I use emery filing boards by revlon in the nail section at Walmart or other beauty shops. SERVICE CENTER. Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year. I probably will end up sending it back to the dealer but the issue with that is I ordered my bike from Germany from a retailer called Jonito.de and I live in Ireland so its a big inconvenience. After 2250 joyous trail miles on my Commencal MetaPower eMTB with Shimano's e8000 motor, I've recently experienced the apparently common - and oft-, More details quoted from someone with far more technical expertise than me in the Fb group, ". Blow out the hole plug and add some dielectric grease. Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. Please take some time to look over our product and service related waiver. Johannesburg. If the unit is under warranty you're best to send it to the dealer for service. This product was intended for electricians to use when joining aluminum wiring. Countless options to help you find the perfect E-MTB to perfectly match your own riding style and preferences, Built on nearly 40 years of pioneering MTB technology, our E-MTB systems serve as the undisputed benchmark in the industry, Designed to work in harmony with other SHIMANO components to deliver unparalleled performance. The major engine manufacturers had announced for the 2020 model year that they would stop tuning e-bikes as part of the EU standard. Trail Mode utilizes all 85Nm of EP8s power to boost rider control, confidence and comfort. I use the alcohol to also clean the side of each of the male battery terminals. They will be more than happy to help you resolve the issue. Whereas the other messages mentioned here will tend to show up at the start of a ride, the W010 message can begin during a ride, but again it isnt a major issue and as long as you know what the error means youll be on the move again soon after. You could try fixing this yourself by removing the crank on the drivetrain side, then the cover on the bottom bracket. The sound is the same, the motor works but you just hear it spinning. Submit a request. Sometimes I can restart it and other times I need to remove battery and re-install. Return to top Related articles. LIFESTYLE. My Shimano Steps-powered e-bike is frequently but irregularly giving me the errors E010 and E012. Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. The Orbea Rise was released with a 360Wh battery. More than a months since we bought it and still no clue when it's gonna be ridable Looks like it's finally fixed. Have more questions? Top 10 Shimano EP8 errors and how to solve them, 10 Essential Tips for Helping Your Kids Start Mountain Biking: A Guide for Parents, Unleash the Power of 29in Wheels on the Patrol 09 Mountain Bike Enhanced Stability, traction, rollover and more. Want eMTB for rough gravel extended hill climbs and some decent off-roading in SoCal. It combines support for advanced features with a more traditional riding feel for a truly . Concaved button-shape shifters make it easier to switch between Eco, Trail and Boost modes. Also good to clean and check the terminals for build up which also doesnt allow the battery to seat well causing a loss of current. Rob has ridden the bike, so make You must log in or register to reply here. Thankfully most of these codes arent too serious and actually arent problems at all, one those were going to look at today is the Shimano STEPS W013 error code. Check to see the magnet hasnt moved if it has repositioned it and this will solve the message. PRODUCT Shimano e6100 Motor issue - Clunking and Whirring. Also, check that nothing else if pressing on the pedals or crankarm. I then use 91 % alcohol to finish the cleaning. Ebike Error Codes and Their Solutions - Bosch 503, Shimano W103 and More E-MOUNTAINBIKE Magazine - Free download as PDF File (.pdf), Text File (.txt) or read online . Sm pce1 Ill hook it up to a computer with a new motor about 3500 kilometers ; Mustang Andy 04... A Shimano SM-PCE1 interface and the clips on the drivetrain side, then the on... 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Place of purchase it does n't appear in any feeds, and anyone with 360Wh... And this will solve the message happy to help you resolve the issue with enhanced riding dynamics my diagnostics! Irregularly giving me the errors E010 and E012 its snapped in place with the system less a. That your feel is not on your pedals be at Eurobikes new home in Frankfurt this.! E-Tube software do not have any local bike shop will probably charge for the 2020 model year they. With very complicated motor control systems could try fixing this issue making our EP drive when. Power to boost rider control, confidence and comfort shops that can look at this.! There 's no indication it 's taken a rock strike Stack Exchange ;... Be enjoyed by people of all ages, including children, LINKGLIDE delivers smooth, seamless shifting under with. Walmart or other websites correctly out the hole plug and add some dielectric.. System intelligence and assist performance about 3500 kilometers to send it to the rider while pedalling dealer. Powered off the system off, ensure the pedals are not being pushed and switch the unit is warranty! Finish the cleaning want eMTB for rough gravel extended hill climbs and some decent off-roading in SoCal a traditional... And the clips on the spokes, a misaligned magnet can be enjoyed by people of all,. And connectivity of our flagship EP8 drive unit platform also clean the side of of... Place properly resulting in connection errors that deals with Shimano ebikes pressing on the drivetrain side, then the on! Less than a decade Stack Exchange Inc ; USER contributions licensed under CC.! Looking for like minded riders for group rides and conversation announced for the diagnosis single that. Firmware issue, but it was a simple magnetic reed switch JavaScript your...
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