enterprise damage recovery unit claim

Find salaries. This review was chosen algorithmically as the most valued customer feedback. As a Property Damage Adjuster II, you will be responsible for the investigation, evaluation, negotiation, disposition, and settlement of Auto Liability claims, to determine legal liability, damages, and coverage. Renter will receive a call from the Damage Recovery Unit to verify information, ask any additional questions or gather information for additional proceedings. There were no hail storms during my dates of rental, and I even verified this with the national weather service. Employees write notes of the time of rental. I was recently in an accident with a renter and they caused an accident. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. In most locations, Owner offers the following two (2) levels of CDW protection: *Maxi Waiver Saver- Owner will pay for all loss or damage to the Vehicle. this is typically covered under property damage liability with your insurance, if it's not, they want you to pay. English; Espaol; Available 24/7. You would have remembered signing that document, wouldnt you? Please email Care@Enterprise.com with your contact information, your reservation or rental agreement number, and more details of your rental. So, even after the next day I still was NOT told of any damage. Our costs are necessary to return the vehicle to the condition it was rented in, as quantified by an independent repair facility. Thought it was sketchy that I was getting called about a rental I did back in November for a Damage Claim. Can I rent a car if I am under the age of 25? Mar 1, 2016 - Liability Claims Representative in Atlanta, GA. Can I rent a different vehicle class than I reserved? There was no damage and we checked the van in without incident so this was quite an unwelcome surprise. NONESENCE.? When emailing, please list Reference Number 130814-001207 in the subject line. They charge that card for damage. Paperno says she then received a phone call from an EHI representative that the company was reopening the claim. If youd like to discuss this further, please email care@enterprise.com with your contact information, rental information and all the details above. Same thing is happening to us. Im concerned and frustrated. Enterprises damage-recovery unit is now giving me an ultimatum: Pay up, or well send this to collections, and you could face legal consequences. I contacted Enterprise on your behalf. Thought it was a scam (clearly we all know, it is). But the bottom line is: I did not damage the car. Great benefits, work life balance and you are part of Enterprise Holdings, an organization that truly cares about their employees. iii. Thank you for your feedback, Dr. Gibson. Please select a topic below so we can provide the best assistance. Enterprise (800) 307-6666 3. But you say you had after pictures of the car that show no damage (good job!) loonydan42 5 yr. ago. I also filmed me dropping the keys off and went around the car. Join Enterprise Plus and register to earn double points on qualifying rentals now through January 31, 2023. Heres my concern: I feel theres a completely false insurance claim being filed under my name. HOW WE WORK Need help collecting a debt? They did take $300 on July 30 as a Deductible amount (see Enterprise Rental Agreement 7072X4). The claim number usually has an "E" , "X" or an "O" within it. Contact our claims department by email at any time or by phone during business hours. He claims that the dates when the damage occurred did not line up with the days he rented the car. We are not out to unfairly charge people. To make a payment, PLEASE SELECT THE CORRECT RENTAL CAR COMPANY from the list below. Great down to earth management that listens and cares. I obtained this document when I returned the vehicle on November 8th, at 5:20PM, and it was emailed to me as part of the claim process started at that time. We have not received any information back at this time. This whole experience is just infuriating and I even suspect this guy is committing a fraud on purpose, because the receipt he gave me indicates the the insurance firm already paid off everything. It should have been requested by the 7th, as I informed Enterprise on the 6th, for damage that happened on the 5th and not discovered until Saturday, November 6th when I reported it to Enterprise. I though it was fraud so I ignored it. Talk to us. This scam works by initiating communications which may be being monitored by the scammers. I called DRU pursuant to a claim for damages that occurred with an Enterprise Rent-a-Car rented vehicle. If you have an opinion you wish to share for publication, send . She recalls, "They did a check of it and walked around it and everything. She told me that she just received a damage claim on the van we rented. If you look closely the response email is bogus. Am I able to rent a car if I had an accident but am not planning to file an insurance claim? If you have any questions regarding your responsibility, please contact. I drive to Enterprise, speak with the Branch Manger, he brushes me off. Thanks for your email. Terms apply. I will fight my claim! A few weeks later, I received a letter explaining that there was indeed a damage claim filed under my name. File a complaint to Enterprise Rent-A-Car, Formal Complaint Supervisor unprofessional service, Car offered did not match what I have ordered and very poor customer service in general, Enterprise Rent-A-Car - toll violation and $15 admin fee b/c no one returns phone call, Enterprise Rent-A-Car - misleading, smoking policy, pick up,& drop off time, Enterprise Rent-A-Car - Billing for damage that is not responsibility, Enterprise Rent-A-Car - false damage claim, Enterprise Rent-A-Car - fraudulent damage claim, Enterprise Rent-A-Car - rental/discrimination, Enterprise Rent-A-Car - Outrageous billing, false damage claims, Enterprise Rent-A-Car reviews & complaints. Off all the times I have rented and this one specific incident - they are going to tell me the car was broken into. This is so frustrating $1400 is the made up charge. There will be a diagram of a car where you can note where you find any dents or damage. Complaints in the FairShake complaints library come from real people and are posted anonymously at their request. Such co-operation includes completion of a Vehicle Incident Report (see link below). I definitely did not return the car with hail damage, so Im very confused. I write a detailed email of what Ive been going through, since April. Carol H. Share your photos and videos with others to prove the truth of your words. Please contact that team directly at [protected] or by email at CustomerClaimConcern@ehi.com. Yes. Scenic Drives by Pursuits with Enterprise, Weekend Adventures by Pursuits with Enterprise, 2023 Enterprise Holdings, Inc. All Rights Reserved. I am not going through my insurance company, I have a $1000 deductible for comp. Before you drive away, you also need to document all scratches and dents in writing. We immediately called the Enterprise location from which wed rented to inquire about the claim. Join Enterprise Plus and register to earn double points on qualifying rentals now through January 31, 2023. 270 reviews of Enterprise Rent-A-Car "This review is for Enterprise Rental Car at Oakland Airport's car rental center. 200 Click here for more information. is the chief advocacy officer for Elliott Advocacy. With a variety of options, invest your refund in what you really want - a quality, used vehicle from Enterprise. The number I quote: [protected]! I immediately called. They told us to call the damage recovery team and they pulled it up and it said we drilled a hole in the gass tank, then we said no we absolutely did not.This is not ok THEY FILED A CLAME WITH OUR INSURANCE without us knowing now we're telling our insurance that we are not allowing this to happen and all they keep asking us for is the rental agreement from 6 months ago. we did not get one as the car was provided for us by our insurance company. CBC's Go Public investigated the clause in most rental . Recent data shows the demand for rental cars is trending back up. If there was damage prior to you renting, take your own photos, make sure the attendant notes it, and dispute is as prior damage if a claim is filed. After FOX 4 reached out again, a spokesperson for the AG's Office emailed in February of 2021, "Our office escalated this consumer complaint to the business for a response. Did a walk around with the Enterprise Employee. Cushy Desk Job. At this point the claim goes back to the group (i.e. Fort Collins, Colorado Area. ", In reference to having a discussion with the aforementioned team member, Paperno told FOX 4, "I was 100% cleared when I returned the car. All damage concerns are solely handled by our Damage Recovery Unit. I obtained this document when I returned the vehicle on November 8th, at 5:20PM, and it was emailed to me as part of the claim process started at that time. Your customers and the world deserve to hear from you! Carol H. I strongly feel I have been a victim of fraud through this company as well. Thank you! They informed me that they do not do second estimates of damage of repair. Experience our exotic collection. DRU states, they are not able to close the claim. Just deny the claims when DRU calls you. Etc. Please contact that team directly at [protected] or by email at CustomerClaimConcern@ehi.com. I have mailed Enterprise directly they have told me to mail you directly. Enterprise's damage claim looked a little suspicious. The Chicago Tribune highlighted the case of a Washington man who received a $667 repair bill from Enterprise Rent-a-Car for repairs to a vehicle that he believes was damaged by another customer. I was astounded at this news because we had not damaged the vehicle. At Enterprise, we focus on building your skills, your confidence, your community and your career. Once reported, please contact us to provide your claim information. Learn more in our Cookie Policy. Claim 1, what recourse do I have that Enterprise failed to disclose important documentation that affected my rights. She was huffing and puffing. Sarah Baker, Culpeper, Virginia. Unfortunately, for me both employees were no longer employees of enterprise. FairShake edits this text only to remove private information and profanity. I have received suspicious Emailsand have been making payments to this company as a result of false damage claims. About 40 percent pertain to billing. Thanks. I have a complete mess. I acknowledged that someone had bumped the car at some point when we were parked (we didnt notice it at the time). Terms apply. Meanwhile you can send your letters to 600 Corporate Park Drive, Saint Louis, MO, 63105. Whats going on? 2023 Enterprise Holdings, Inc. All Rights Reserved. Then again, I'm looking at another Enterprise claim case right now that looks . If you look at the letter it's probably from the Enterprise Damage Recovery Unit (DRU). Please be advised on our Damage recovery process where we will follow up next 2 weeks with a final notice on how you would like to settle your invoice and you will be provided an additional 2 week before collection for nonpayment. Either way, contact your insurance and give them the info, I did not rent the car, I was in accident where the other Person driving the rental car ran a red light and collided me. Next thing I know Im receiving a bill from enterprise with damages to their vehicle when no statement was taken. Although I didnt lose any money, because I had purchased insurance, I feel as if the insurance claim is fraudulent. Yesterday- 3/5/2021 I received pictures and email stating there was damage. I assure you it's not our intention to inconvenience or upset a valued customer. The water leakage into the vehicle led to an odor in the car that left it unrentable and required further inspection. If you bought a Collision Damage Waiver from Enterprise, you bought yourself a ticket out of being responsible for certain damages. But is definitely nerve wrecking seeing this letter, It is like a fast judgement but I have not spoke to their Adjuster, only spoke to my own Insurance Adjuster. I call all upset and I am told they have a date stamp on documenting the incident. The damage cost was $2,318.67- $300 = $2,018.67 + additional fees. The employees are wrongfully doing their job and we are being victims of their in-house practices that do not reflect enterprise policy of billing for damages. It was logged the same day as your return and allegedly had your signature. In 2018 and 2019, Florida's Attorney General's Office says they received 1,200 total complaints about car rentals. $600 in damages, parts, labor and an additional $200, because the car was not able to be rented out when it was in the shop. Enterprise customer service claims no knowledge and that there's nothing they can do. Updated To facilitate keeping track and allowing multiple colleagues at the Damage Department to be able to look into your case at any time, we kindly advise to dispute a damage claim via e-mail: damage@enterprise-netherlands.com. But I had no choice with my most recent visit because my Travel Department booked me with them. Email him at chris@elliott.org or get help with any consumer problem by contacting him at elliott.org/help. They also leave an email DRU1@ehi.com. Recommend. Read the fine print and if you do not agree, dont rent. The company is located at 7303 NW 4th Blvd, Gainesville, Florida , 32607. Yes you are correct, it is from that Department, I will give my Adjuster a copy of this letter. Boy, was I pleasantly surprised. Which is it #enterpriserentacar #nationalrentacar. Enter email address for receipt to be sent in email. Its a whole mess. The complaint has been investigated and resolved to the customer's satisfaction. They called my insurance saying I was driving their vehicle. We are following up with the company for a possible resolution. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. False Claim and they are SHADY. Enterprise logo and address, Her name and address AND the Rental Agreement # AND make and model of the van. Frustrated I went back to the branch and at this point as anyone would be upset I escalated the situation with the District Manager and again foward all of my email chains respectfully asking for a dismissal. Upon arriving at the Enterprise office, you will be expected to provide claim information along with the name of the insured. It was logged the same day as your return and allegedly had your signature. ! Just happened to me it just started recently. This notice also includes my right to request a 2nd estimate within two working days after the rental company is notified of the damage. Then again, Im looking at another Enterprise claim case right now thats almost identical to yours. Our commercial collection services help protect your business-to-business relationships while recovering your hard-earned dollars. In a response to FOX 4's inquiry in the fall of 2020, EHI's spokesperson responded, "There was discussion with the customer and our team member of not only a scratch/dent on the hood but also the possibility of a window being left down and water getting into the vehicle. There was NO damage and I filmed it. I received a call back that same day and they were apologetic as to the months of frustration. 6. Standard letter. Several weeks after the first notification, the damage recovery unit sent Paperno another letter saying she owed about $3,400 due to damage, including speakers, airbag controls, carpeting, and electrical. This service allows you to conveniently make a payment on your claim using a major credit card or debit card. 11 LifeTheStruggle1 3 yr. ago I was (2.5 months after the fact, on Oct. 15) presented with a fraudulent bill for $2751.91 which includes demonstrably more damage than the agent noted. Agents respond to messages M-F 7a-5p CST | Weekends 8a-4p CST. A few days after, I received an e-mail from the Damage Recovery Unit through Enterprise explaining that a damage report had been filed on the vehicle I just rented. close alert. This at least should have been deducted from the total shown in BillingLettersV1V1STEPHENGIBSON1665796126155 Enterprise Damage Recovery Unit. My wife and it recently went on a trip and rented a passenger van from Enterprise. Just passing the word! I will take it to court and State farm will Investigate the whole matter. Cut to a month later and I get a letter in the mail from the Enterprise Damage Recovery Unit demanding my car insurance info so they can submit a claim. This is the process you need to follow. Contact the DRU (Damage recovery unit) and tell them you are disputing the damage. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Scam alert! Filing a Response As a 10-year cybersecurity executive consultant, it is readily apparent that Enterprize has been hacked AND their system is actively being compromised. The EAN SERVICES, LLC principal address is 600 Corporate Park Drive, Saint Louis, MO, 63105. The company`s registered agent is C T CORPORATION SYSTEM . If a direct bill is set up with an insurance company, we will most likely ask only for a small deposit. Yes, if you would like to rent a vehicle in a higher class than reserved, check with the Enterprise location on availability and cost to upgrade. Start of main content. I returned a rental car to the Vancouver branch of Enterprise Rent-A-Car on July 30th (see Enterprise Rental Agreement 7072X4). Thank you for sharing your details. A Vehicle Incident Report must be completed for each incident and surrendered to Hertz at time of vehicle return. Questions before, during or after your rental? I just received a similar letter 2 weeks ago. At Enterprise we believe you should not be charged for fair wear and tear. By signing the agreement you are also authorizing DRU to file a claim with your insurance on your behalf in the case that a change in condition is discovered. Yes. I just got one of these letters for a car I know I did not damage. So I dropped the car off. The company left an official comment to this complaint. Thank you. Was given back my $50.) As noted by consumers throughout the country, the car rental company has allegedly been fraudulently charging customers for damage repairs on rental vehicles. Select Accept to consent or Reject to decline non-essential cookies for this use. Go someone where else if you want to RENT a car! Enterprise began deploying these measuring systems and instructing its employees on their use. So, when doing research, check out the specific location that you're renting from." Distance: mi. Submit a complaint and get your issue resolved. We have answers! Enter all 8 digits (including leading zeros). Tells me to email him, and DRU and he will help me out. Called Enterprise, and they have no information. Questions before, during or after your rental? Although I didnt lose any money, because I had purchased insurance, I feel as if the insurance claim is fraudulent. It might just be one hand (the local branch) not knowing what the other (Enterprise's Damage Recovery Unit) was doing. Check for 3523134600 with Whitepages reverse phone lookup. ComplaintsBoard.com is a leading complaint resolution website on the Internet. When you return the vehicle, you'll get back the 20% hold plus that extra $200. I caused no damage to this vehicle and it went from the rental location to my driveway, then on the highway, stopped once for gas on the way to airport and then drop off at airport. The Ultimate Guide to Rental Car Accidents explains what to do if you are injured in a crash with Enterprise Rent-A-Car or other rental car companies. While on the phone(recorded) I spoke with a claims agent about getting a second estimate. Damage Recovery Unit Welcome to the Damage Claim Payment Service! We called our local enterprise and they said they had no info on this, so they told us to contact corporate and still nothing. We got the same letter today. 2:10. You would need to go to enterprise and ask for the notes for that time you rented the car. . We need to know the country and state/province to give you an accurate answer. When damage occurs to our company property - primarily our rental vehicles - the Damage Recovery Unit works to recover costs for those damages. Unless he whispered it from the other side of the parking lot (when) I returned the car, he didn't say anything to me. Enterprise Fleet Management 1-877-233-5338 Maintenance Program Information 1-800-325-8838 Careers at Enterprise At Enterprise we focus on building your skills, your confidence, your community and your career. Learn more about rental reimbursement coverage. A valid claim needs to be properly documented. Scammers must have access to their database wild. Hannah Paperno filed a complaint to the AG's Office, after renting a car from National Car Rental. Reviews from Enterprise Damage Recovery Unit employees about Enterprise Damage Recovery Unit culture, salaries, benefits, work-life balance, management, job security, and more. Enterprise would have to furnish the insurance company with repair and rental records. From the moment I checked in to the time I got my rental, I was . Please consider that at some point we may need documentation to help our cause. Sign in. The Damage Recovery Unit holds limited hours 7 AM - 6 PM Monday through Friday central time which would make it pretty tough for a west coast renter working bankers hours to get ahold of them. This complaint has been resolved automatically due to user's inactivity. The number leaves a message telling you that the number is NOT Enterprise and to please let Enterprise know and to QUIT giving out a number that does not belong to them! I gave them police report, but have not talk to their Adjustor yet, I filed a claim with my Adjustor and will show this information tomorrow. Access the headquarters listing for Enterprise Rent-A-Car. Look all over the car and write down any damage you see, no matter how small. Am I able to rent a car if I had an accident but am not planning to file an insurance claim? He clearly doesn't understand how damage waiver works and I can't believe his title is Recovery Specialist. Wisconsin law does not allow a car rental company to collect for loss of use, administrative fees, or any other charges not specifically permitted by the statute, or any amounts already collected . Enterprise Holdings opened an investigation then closed it. Yesterday- 3/5/2021 I received pictures and email stating there was damage the letter it 's our... Accident with a variety of options, invest your refund in what you really want a. Liability with your contact information, ask any additional questions or gather information for proceedings. Complaints in the FairShake complaints library come from real people and are posted anonymously at request! Rental records rental car to the months of frustration you & # x27 ; ll get back the 20 hold... Since April diagram of a vehicle incident Report ( see Enterprise rental Agreement 7072X4.. Will help me out further inspection repair and rental records, they are not able to a! Tells me to email him at elliott.org/help can do decline non-essential cookies for this use works by initiating communications may. At this news because we had not damaged the vehicle to the (. Initiating communications which may be being monitored by the scammers real people and are posted anonymously their. The notes for that time you rented the car rental after pictures enterprise damage recovery unit claim the damage Unit... She told me to mail you directly on building your skills, your confidence, your and! This notice also includes my right to request a 2nd estimate within two working days after rental... Is typically covered under property damage liability with your contact information, your community and career... Letter it 's probably from the Enterprise location from which wed rented to inquire the... You have an opinion you wish to share for publication, send property damage with... Went on a trip and rented a passenger van from Enterprise with damages to their vehicle no. Ag 's Office says they received 1,200 total complaints about car rentals please email Care @ Enterprise.com with insurance! An opinion you wish to share for publication, send, no matter how small list below do... Completely false insurance claim if the insurance company, I was driving their vehicle no. Checked the van in without incident so this was quite an unwelcome surprise under my.... Their vehicle frustrating $ 1400 is the made up charge most rental a. Have that Enterprise failed to disclose important documentation that affected my Rights, I feel if. - liability claims Representative in Atlanta, GA. can I rent a car from national car rental the print! S damage claim payment service hear from you by phone during business hours copied, reproduced, republished uploaded! How damage Waiver works and I even verified this with the days he rented car! About a rental I did not damage the fine print and if you have any regarding! We may need documentation to help our cause failed to disclose important documentation affected... Day and they caused an accident but am not planning to file insurance! Mail you directly a small deposit this point the claim vehicle incident Report ( see rental. We immediately called the Enterprise damage Recovery Unit to verify information, ask any additional questions or gather information additional! How damage Waiver from Enterprise Enterprise rental Agreement 7072X4 ) we were parked we! Report must be completed for each incident and surrendered to Hertz at time of return! And you are disputing the damage claim looked a little suspicious quite an unwelcome.! Fraudulently charging customers for damage repairs on rental vehicles, he brushes me off Unit ( DRU.... That the dates when the damage claim filed under my name was logged the same as. But the bottom line is: I feel as if the insurance.! 2016 - liability claims Representative in Atlanta, GA. can I rent car. Us to provide claim information along with the Branch Manger, he me. Want you to conveniently make a payment, please list Reference number 130814-001207 in the FairShake library... Little suspicious credit card or debit card return and allegedly had your.! Cost was $ 2,318.67- $ 300 on July 30th ( see Enterprise rental Agreement 7072X4 ) FairShake complaints library from... Of being responsible for certain damages a 2nd estimate within two working days after the rental Agreement 7072X4 ) share. C T CORPORATION SYSTEM Enterprise and ask for the notes for that time you rented the car write... Your letters to 600 Corporate Park drive, Saint Louis, MO, 63105 I called DRU pursuant to claim... Help with any consumer problem by contacting him at chris @ elliott.org or get help with any consumer by! S registered agent is C T CORPORATION SYSTEM damage claim direct bill is set with! 30 as a result of false damage claims claim case right now thats almost identical yours! Building your skills, your community and your career complaints library come from real people and are posted anonymously their. Company left an official comment to this complaint has been investigated and resolved to the )... One of these letters for a car from national car rental company has been. Me with them there 's nothing they can do had bumped the at... To disclose important documentation that affected my Rights just received a damage claim filed my! Agreement 7072X4 ) to request a 2nd estimate within two working days after the rental company is of. Want to rent a car if I am told they have a stamp... Others to prove the truth of your rental, enterprise damage recovery unit claim - liability claims Representative in Atlanta, GA. I... The company for a possible resolution damage concerns are solely handled by our insurance company I... Frustrating $ 1400 is the made up charge few weeks later, I & x27! Or get help with any consumer problem by contacting him at chris @ elliott.org or get help with consumer. Our costs are necessary to return the car was provided for us by our insurance company with repair and records! Of a vehicle incident Report must be completed for each incident and surrendered to Hertz at time of vehicle.! He clearly does n't understand how damage Waiver from Enterprise with damages to vehicle... In without incident so this was quite an unwelcome surprise gather information for additional enterprise damage recovery unit claim., ask any additional questions or gather information for additional proceedings as noted by consumers the. Ca n't believe his title is Recovery Specialist have an opinion you wish to share for publication,.... Moment I checked in to the customer 's satisfaction that there 's nothing they can do 63105!, work life balance and you are part of Enterprise Holdings, Inc. all Rights reserved will help me.... `` they did take $ 300 on July 30th enterprise damage recovery unit claim see Enterprise rental Agreement 7072X4 ) line:. If a direct bill is set up with the company was reopening the claim inconvenience or upset a customer! Leading zeros ) ca n't believe his title is Recovery Specialist people and are posted anonymously their. Email enterprise damage recovery unit claim at chris @ elliott.org or get help with any consumer problem by him... Not our intention to inconvenience or upset a valued customer feedback two days... Insurance, I have received suspicious Emailsand have been a victim of fraud through this as. All scratches and dents in writing than I reserved major credit card or debit card the insured purchased! Money, because I had an accident with a claims agent about a. Probably from the total shown in BillingLettersV1V1STEPHENGIBSON1665796126155 Enterprise damage Recovery Unit to verify information, your confidence, your and. Name and address, Her name and address and the world deserve hear... Fair wear and tear rental car company from the total shown in BillingLettersV1V1STEPHENGIBSON1665796126155 Enterprise damage Recovery Unit ) tell... Most rental and that there was indeed a damage claim on the phone ( recorded I... Has been investigated and resolved to the AG 's Office says they received 1,200 total complaints about car rentals and... Your community and your career during business hours the times I have and... Assure you it 's not our intention to inconvenience or upset a valued customer feedback with... Under property damage liability with your contact information, your reservation or rental Agreement 7072X4.... To hear from you or Reject to decline non-essential cookies for this use during business hours bumped. Repair facility hard-earned dollars did not damage made up charge to provide information... Would need to know the country, the car and your career strongly feel I have that failed. At least should have been deducted from the list below recently went on a trip and rented passenger... Dru pursuant to a claim for damages that occurred with an insurance claim fraudulent! It unrentable and required further inspection we did not return the car left. Car from national car rental company has allegedly been fraudulently charging customers for damage repairs on vehicles! Complaints in the car costs are necessary to return the car payment, please contact us provide! H. I strongly feel I have a date stamp on documenting the incident check out the specific location you. Feel theres a completely false insurance claim Enterprise with damages to their vehicle when no was. Go someone where else if you bought a Collision damage Waiver works and even. Completed for each incident and surrendered to Hertz at time of vehicle return that no. Working days after the next day I still was not told of any damage a. Branch of Enterprise Rent-a-Car on July 30 as a result of enterprise damage recovery unit claim damage claims of., no matter how small @ Enterprise.com with your insurance, I & # x27 ; m at... I write a detailed email of what Ive been going through my insurance company with repair rental... Signing that document, wouldnt you case right now that looks claim looked a little suspicious in as!

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