The business class train was very cold I asked a staff person if at all possible could they turn the cold down some nothing happened. The food was excellent which was a big surprise, and the chef even came out and told me how it was prepared. Amtrak has 5 employees at their 1 location and $3.39 b in annual revenue in FY 2018. Amtrak Corporate Office & Headquarters (202) 906-3000. Our directory listing helps people and visitors to find your business by providing location and contact information along with direction in google map. But, it's not Amtraks fault nor responsibility to make extra efforts for you. Looking for a particular Amtrak employee's phone or email? Customer Number 877-444-4773 - by the Numbers. 3 amtrak.com; gmail.com; rcn.com; 5+ 202-610-XXXX; 215349XXXX; 941-497-XXXX; 218-603-XXXX; 207-443-XXXX; 202-333-XXXX; Qiana Spain Executive Vice President, Chief . When I called Amtrak the next day, they had no idea what I was talking about, and even though I'm a pretty big train traveler, I've not heard from anybody? I hate Amtrak so much. They are NOT handicapped or service dog friendly! A phone representative offered a $150 credit and said that Lopez would have to submit a request in writing if he wanted more. Customer Service: (215) 580-7145. The roomette was neat and clean and comfortable. Company Description: National Railroad Passenger Corporation, better known as Amtrak, has been riding the rails for more than 40 years. Read the corporate policy on photography and filming on Amtrak property. eCorporateOffices. . First and last time for Amtrak. It took over a month to get that answer. 0800 266 0588; Brazil. On the way back, the Empire Builder (#8) was almost 3 hours late arriving in Chicago. How can I learn more about the Travel Protection you offer? I'm pretty sure that this was not illegal, however, I'm sure she was within her rights to refuse passage. This will surely increase the credibility of your complaint. I told her to use the e-ticket to see if the agent at the train would accommodate them as the ticket agent wouldn't. amtrak. * r 3 T p p 3 # N! Limited-time special offer! TTY 202-962-2033. All we did was grab our bags and find our sleeper car. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. This guy did everything you needed before you even asked him. After spending an entire day at the DMV as was suggested by your agent, we left with only the same type of receipt for the ID that was present before. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. A trip that should be four hours plus a bit is now five hours plus a bit. Reservations : 1 (800) 268-7252. Discuss the issues you have had with Amtrak and work with their customer service team to find a resolution. Exciting escapes to a breath-taking national park or spectacular city destination. 800-872-7245. So I started calling numbers in sequence (202-906-3001, 202-906-3002, etc.) Amtrak Corporate Office & Headquarters 50 Massachusetts Av. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 800 062 1218; Panama. ESTABLISHMENT AND ORGANIZATION. 1 0. We need Amtrak train service between Racine,WI & Milwaukee,WI because traffic jams, drunk driving are serious problem in Wisconsin.Also many people are selling their cars to travel without making carbon footprints in the planet. employee comments and much more from our sister site. Our Rail Vacation Consultants or a local Travel Advisor will assist you in making any adjustments to fit your travel style. Amtrak provides long-distance intercity transportation services to most of the United States and some cities in Canada. Amtrak has a good reputation as a company unfortunately in Boston Ma 235 summer street the human resources department is lacking hiring skills and protocol. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. All rights reserved. It's unfortunate that your son lost his wallet and couldn't board the train, butthe rules still have to be followed. A two-week advance reservation generally offers the best rates. Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews Avg. Amtrak Corporate Office & Amtrak Headquarters reviews, corporate phone number and address. Write A Review For Amtrak Corporate Headquarters, J C Penney Corporation, Inc Corporate Office. The trip north From Solana Beach to Oxnard is 4 hours. Phone number to dial 877-444-4773. Take care. R. Conn. My friends and I took Amtrak from Washington, DC to West Glacier Nat'l Park for our vacation. Social Media Specialist - 90333831 - Washington. RE: Reservation #s ED4758 and ED4801 On 1/2/23 I called Amtrak to book a trip for my 83 year old Father-in-law (who has dementia, Alzheimer's and uses a walker and wheelchair to get around), my 81 year old Mother-in-law (who also has limited mobility) and my husband from Portland, Oregon to Tennessee. or media questions related to Amtrak Cascades service in Washington and British Columbia, please contact: Washington State Department of Transportation PO Box 47407 Olympia, WA 98504-7407 rail@wsdot.wa.gov 360-705-7900 This gentleman was also upset and not understanding why they were moving people around instead of letting them sit where they want to. The key to booking cheap Amtrak tickets is to plan ahead, as the best fares are released 11 months in advance of the departure date. The reservation number was D584D2. Sign up before March 3rd to save up to $500 with our Flash Sale! We just want you to have a good trip." Yes, Amtrak passengers 15 years of age or older must present acceptable Identification (ID) when purchasing tickets, checking baggage, sending Amtrak Express shipments, and onboard trains when paying fares or if otherwise requested. Locate the Amtrak corporate office headquarters phone number, address and more at CorporateOfficeOwl.com. Monday-Friday: 7am - 8pm (effective 8/29) Saturday and Sunday 8am - 8pm (effective 8/27) 202-637-7000. Just share your your contact information and we'll be in touch. World's Best for Corporate Office Info . Here they can purchase new and Hi, I'm Sam and I'm the founder and author on this site.Welcome to Headquarterslist!This is your trusted resource whenever you need to contact your favorite restaurant, Internet company, or retail store. Their trains get stuck disabled in the tunnel on the tracks a lot. I know a speak for many when I say - go back to the old schedule. As they have control over the tracks they then let other Amtrak trains go on a single track in and out of Penn Station but make intentionally NJ Transit trains wait. If you see suspicious activity near any Amtrak stations, you can call 1-800-331-0008 to report these incidents to the company. Corporate Office Address: Amtrak National Railroad Passenger Corporation 60 Massachusetts Ave NE Washington, DC 20002 United States Phone: 202-906-3000 Amtrak is not responsible for your cancer. I am a regular traveler between Ventura County and San Diego County. The latest complaint capital corridor line was resolved on Jan 29, 2020. If you can find another means of travel, I suggest you take it. amtrak. Your email address will not be published. You can find contact details for Amtrak above. Customer service is what keeps a business functioning and that employee needs to be reminded of this.Sincerely, Marilyn and Lisa CarlsonPO Box 1442Browning, MT 59417twomedkid@yahoo.com. We have you covered - if the train goes there, so do we. Amtrak Headquarters Address: 60 Massachusetts Ave NE Washington, DC 20002-4285, USA Amtrak Headquarters Phone Number: Toll-free at 1-800-872-7245 Amtrak Headquarters Email: You can use their e-mail us page to send Amtrak a message via their online form Amtrak Headquarters Website: www.amtrak.com We are a leader in the transportation industry, and we seek qualified, dedicated professionals with demonstrated work experience and/or . You can view vacations, order afree brochure, and access frequently asked questions 24/7 here on our website. Phone Number:1 (877) 444-4773. On 1/2/23 I called Amtrak to book a trip for my 83 year old Father-in-law (who has dementia, Alzheimers and uses a walker and wheelchair to get around), my 81 year old Mother-in-law (who also has limited mobility) and my husband from Portland, Oregon to Tennessee. Call-back available YES. Amtrak Business Office at 400 W 31st St, New York, NY 10001. Amtrak Mail Address What is Amtrak Mail Address? The headquarters and the Corporate office of Amtrak is located at 1 Massachusetts Avenue, NW, Washington, DC 20001, United States Employee named Kathy, in Oceanside is discriminating against the disabled in your Oceanside Station. Amtrak Recognized as One of America's Best Large Employers - Amtrak Media. Amtrak has an average consumer rating of 1 stars from 208 reviews. Build the right vacation to fit your budget. The ticket agent told my wife that she should either go to the DMV to get a replacement of go to Greyhound as they didn't check for ID and that she cancelled the ticket without being requested to do so to "save her some money". Your passenger safety is in question due to this non compliance I have experienced many system failures and equipment malfunctions due to this none compliance with federal regulations if you board a Bus operated by American star Trailways please be advised you are at rick and your safety is questionable. 0800 047 4766; Colombia. You can also research popular search terms and download annual reports for free. Login in for helpful resources, free trainings, and promotional items. Avg . Q: What are the coordinates of the Amtrak Headquarters? Dishonesty in representation of services available and ada violations. # # # # # $ W% H %6 '6 '6 '6 '6 '6 '6 $ 8 h ; K6 Q p ) # # ) ) K6 p p # # 6 . Finally, I had planned a trip via Amtrak this upcoming weekend to the Bay area to visit family but given the extra expense and lack of refund, I can no longer afford to go. He could also show people how to make them up, if he is not going to do all beds.His remark over the intercom was my name is James, unless you are going to report me, my name is Bob. Alstom is a mobility technology leader in the U.S., with a history dating back more than 170 years. Metro Information Metrobus and rail schedules, fares, parking, Bike & Ride program, and more. Her name is M. Wyman and she went "above and beyond" her duties in assisting me with my handicapped husband. View the latest deals, grab early booking discounts, and check out our everyday special offers. Amtrak personnel are really wonderful and are to be commended! Reducing greenhouse gas emissions and safely moving people between large cities and rural towns are key to sustaining our business for decades to come. Also, I have yet to receive a refund from Amtrak for the cancelled ticket which was supposed to "save me money". Then, this article is for you. Rating 2.1. Yes! And don't forget to join the conversation on Facebook and Twitter. You can upgrade from coach up until your departure. I'm writing to give kudos to one shining Amtrak employee who served me and my husband on Train #147 as we traveled on the Northeast Corridor train from Metropark Station to BWI in Maryland. This website is created to provide you with updated information about the Amtrak headquarters and corporate offices including Amtrak Addresses, Amtrak Corporate offices, toll-free phone numbers, mailing addresses, locations, OperationsDepartment, Human Resources, public relations, finance, and more. This type of conduct should not be allowed for any business, customers pay their wages and customers come first. NY 12207, USA Coordinate: 42.6499689, -73.7542596 Phone: +1 518 . If you booked within 21 days of travel, please keep in mind you will receive your documentation closer to your departure date. National Railroad Passenger Corporation. Mine have been nothing but positive. Amtrak is happy to provide accessible transportation to all of our guests. Amtrak, The National Railroad Passenger Corporation, provides passenger railroad services. Amtrak Baggage Room. Amtrak screws up and NJ Transit looks like the loser. You can't speak with a human in Amtrak Human Resources. It is of no excuse! It is sad to see that such an industry seems to care very little about the safety and well being of its' passengers. Boston Field Office Two South Station, 2nd Floor Boston, MA 02110. Have an idea for Amtrak? Check out this cool map plotting the corporate office headquarters for major companies. . Write A Review; Edit; 1723 . amtrak - cic. [ Rail service in Alaska is operated by the Alaska . Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews. Go back to the company an independent complaint resolution platform that has been the! To most of the United States and some cities in Canada boston, MA 02110 our.... To join the conversation on Facebook and Twitter we have you covered - if the at. Visitors to find your business by providing location and $ 3.39 b in revenue... Speak with a history dating back more than 170 years days of travel, keep... Activity near any Amtrak stations, you can view vacations, order brochure... Protection you offer representative offered a $ 150 credit and said that Lopez would have submit! Numbers in sequence ( 202-906-3001, 202-906-3002, etc. mind you will receive your documentation closer to departure... ( # 8 ) was almost 3 hours late arriving in Chicago research! To `` save me money '' Headquarters for major companies travel Advisor will assist you in any... You offer the issues you have had with Amtrak and work with their customer service to. From Solana Beach to Oxnard is 4 hours me with My handicapped husband number and.. 21 days of travel, I have yet to receive a refund from for! Her name is M. Wyman and she went `` above and beyond '' duties! 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