On the Accounts tab, open one of your social messaging channels for editing. Taking the curve of the fast-growing market size of online live streaming ( it will reach around 112 billion yuan in 2020 according to the forecasts ), the WeChat team have provided brands with tools to easily and cost-effectively realize a live broadcast leveraging: the WeChat social features There's [] Heres how you can get the most of your WeChat Channel, as an international business. You will then be asked to create your WeChat Channel by providing the following information: Name. The search function retrieves 2 types of results: After a post from the Channels is shared with a friend or in a WeChat group, the shared card in the thread looks very similar to a Mini Program shared card. Head_Ring5110 7 days ago. However, if you are a niche brand looking to enter China or at an early stage of your China expansion, its better to focus your marketing efforts on other channels such as Red (Xiaohongshu) or Douyin. This way, the WeChat official account, mini-program, store and video channel forms the perfect union that connects people, content and business. b. Unusable for me. Anyone with a WeChat ID can sign up for a Channels account. On July 18, WeChat Channels allowed in-feed ads for the first time. The unofficial subreddit for WeChat / Wixn. Pictures function similarly to Instagram carousel posts, but video footage can be preferred by the algorithm. Up to 2021, WeChat Channels have 500 million DAU (Daily Active Users), growing at 79% year-on-year. Take some time to upload high-quality posts to your WeChat Channel, and the algorithm could seriously work in your favor. To see how AdChina.io can help you get started with advertising on top channels hassle-free, Copyright 2022 GoDigitalChina AS Oslo, Norway. From there, the videos can be re-shared if they like enabling viral loop. We recommend that you use the Customer Service admin center app to configure the latest features, such as unified routing and voice channel. As part of adding your account to Support, you will need to copy and paste information from Support to your LINE accounts. First open your WeChat app and choose the friend you want to send money under "Chats" section. 10 Anson Rd, #21-07, International Plaza, Singapore 079903, https://www.wechat.com/mobile/htdocs/en/privacy_policy.html. However, Channels are also a great brand discovery tool for B2B brands with a much more mature audience that uses WeChat on a daily basis for professional communication educational content and news are among the top content. When WeChat gave animation artists Zhang Xiaoying and Qin Yun an opportunity to try out the platform's short video feature Channels in the summer of 2020, the duo were quick to jump in even though . Compared to Douyins 800 million DAU, WeChat Channels still have some way to go. Here are some ways to attract more users to your WeChat Video Channel . If youre the Official Account admin, scan the code from another device. More information: WeChat documentation, Verify that you have permissions on the secure columns. [deleted] 2 days ago. WeChat is a free communication application that lets you connect with your friends and family. As a next step you might want to connect your official account with the newly created Channels account and apply for verification (blue tick). Making it quite unpleasant. This will start the process of verifying your account as an official brand. We've got the tips you need. What do you get when you combine Chinas biggest social media app, WeChat, with Chinas biggest short video app, Douyin? Tap the plus (+) sign located in the top navigation bar. If your WeChat account was registered in Mainland China, click For mobile numbers in Mainland China, tap here to unblock. It enables brands and businesses to grow using organic sharing and leveraging audience engagement by reaching the audience outside of the users social circle can also increase engagement. Step 2: Set up your WeChat Channel profile. Officially launched in early 2020, WeChat Channels has always relied on WeChat, which holds over 100 million daily . Open the WeChat Official Accounts Platform homepage. For businesses, this is one of the main benefits of WeChat Channels, as it gives users a direct way to discover accounts they dont already follow. You can enable social channel linking in your account's Admin Center. Pro tip: Before you start, keep in mind that if you want to link between your Official Account and Channel account (these two are not automatically connected), the admin of the OA and Channel account must be the same. I'm Shreya and enjoy collaborating with China digital marketing experts to share the best advice for growing your business in China. You will see multiple options and tap on the "Transfer" button. But some of it is not implemented very well on android. It looks like a video feed/timeline where the content creators and short video influencers can share posts with videos and pictures under their personal account or their official account. Tell us a bit about yourself, and well connect you with a Chinese marketing expert to show you possibilities of advertising in China using our platform. Within Channels, you can now create videos, or long videos and then you can also livestream. In this case, you're recommended to wait until next month before attempting to unblock your account. They will also launch knowledge-based columns, covering multiple . Customers are solely responsible for using Dynamics 365, this feature, and any associated feature or service in compliance with all applicable laws, such as laws relating to monitoring, recording, and storing communications with their end users. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. If you're in China, so if you're abroad, you cannot quite livestream. Updates and timeline on WeChat Channel, 1.15 Billion WeChat User & 300 Million WeChat Daily Active Mini Program early 2020, Obey the Red Dot: Wechat Channels Makes Its Move | June 2020 [Lee Mack LinkedIn]. You can publish videos of up to 1 hour on WeChat Channels, while on WeChat Moment, the duration is limited to 30 seconds. WeChats answer to the boom in short video content. As of mid-2022, WeChat Channels have approximately 450 million Monthly Active Users, it's a 50% growth since the last year and we can only see Tencent investing more and adding new functions as they have already announced at Weixin Class PRO - an annual conference for WeChat creators. Print. Omnichannel for Customer Service offers a suite of capabilities that extend the power of Dynamics 365 Customer Service Enterprise to enable organizations to instantly connect and engage with their customers across digital messaging channels. The most popular content on WeChat Channels is very similar to what youd find on Douyin or TikTok. At the top of the video feed, there is a search bar. Select Save. On the Accounts and channels page, select New account. This app is great and has a lot of functionality. Support for live chat and asynchronous channels, More info about Internet Explorer and Microsoft Edge, Dynamics 365 Customer Service pricing overview, Dynamics 365 Customer Service pricing plan, Provision Omnichannel for Customer Service, Configure permissions to access secure columns, Omnichannel Administration app is deprecated, Channels in Omnichannel for Customer Service, Support for live chat and asynchronous channels. Step 1: Click on the dashboard icon on the main menu in the WeChat Channels feed. We put together a short 2-minute survey to learn about what you would be interested to see in WeChat Wiki. WeChat Help Center Troubleshooting: I can't download a sticker set sent to me by my friends. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\n<\/p><\/div>"}, How to Solve a Wechat Blocked Account Problem (2020), WeChat's reasons for blocking and solutions, https://www.quora.com/How-do-I-restore-my-WeChat-account-when-blocked, https://support.wechat.com/cgi-bin/mmsupport-bin/readtemplate?t=weixin_unlock_self&step=0. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. Select New.The New WeChat page appears.. On the General tab, in the Step 1: Account details area, enter the following details:. The de facto national superapp in China, where it's known as Weixin, entered the competition among video platforms about two years ago with the launch of Weixin Channels.. As a relative newcomer behind platforms such as Douyin, Kuaishou, Bilibili, and Red in short-video marketing, Channels has grown . today i clicked trough moments and saw some quite funny video which i would like to download..but how? Companies like Tesla and Louis Vitton have created Channels accounts, If you think of some improvements or missing information, Lets build up the knowledge around WeChat Channels collectively. Provide details like your name, bio, gender etc., so you can complete . Follow the instructions included with the code. Any questions just comment below. Tap Change Country or Region. On the General tab, in the Step 1: Account details area, enter the following details: In the Step 2: Work distribution area, for Work Stream, select the out-of-the-box workstream for WeChat. WeChat, which is owned by Chinese tech giant Tencent, has more than a billion monthly users, just behind Facebook's WhatsApp and Messenger. Create Websites inside WeChat Another WeChat tool allows brands to create small websites to give followers a better brand experience. Its of a viral nature and is led by trends and hashtags, like dance challenges, lip-sync skits, memes, and fashion and food-related videos. Phone numbers offered by virtual network operators (like Skype Out, Google Voice, RingCentral) cannot be used to unblock accounts, so you'll need to use another number registered to your name through a mobile provider. By enabling this feature, your data will be shared with WeChat and flow outside of your organization's compliance and geo boundaries (even if your organization is in a Government Cloud Community region). WeChat Channels allows a newly created WeChat Channels profile/account to be verified by linking it with an existing verified Official Account. wikiHow is where trusted research and expert knowledge come together. 7. Click on the camera icon in the top right corner of the WeChat Channels feed and click the 'create channel' button that appears. View on phone." Exclusive insights? Monitor real-time customer sentiment. Once shared, a WeChat Channel post is re-posted with a direct go to channel link thatll take users straight to the relevant WeChat Channel. Channels will then show up in your profile as a separate section. This is easily the best way to increase brand awareness on WeChat, as users who discover your Channel will notice the verification tick and might look further into your business. What goes into a post on a WeChat Channel? An Official Account admin, the person who opened your brands Official Account, will then need to scan that code from their phone. We use our knowledge and expertise to help businesses build meaningful partnerships and develop their network among Chinese customers. % of people told us that this article helped them. So, now you know how to access and use the WeChat Channels feed, lets go ahead and break down how you can create your own WeChat Channel, as an international business. Both platforms are hugely popular in China, with a combined total of over 1.8 billion monthly active users. WeChat is the most popular mobile social media platform in China. 2. If you still don't see the camera icon What is WeChat Channels / Channels / ? Include your email address to get a message when this question is answered. When creating an account, there is zero followers. You can apply to participate in testing by emailing channels@tencent.com with the subject line Channels internal test + your name. From the wizard in Support, enter a channel name. These video contents build the overview of WeChat Channel. This part of the blog is a step-by-step guide to help you set up WeChat, stress-free. It allows individuals and companies to start a WeChat video channel, that can be a real help for brands to attract users using different content formats. From Settings Module, navigate to the menu item, Channels. WeChat Channels, with over 200 million MAUs (Monthly Active Users), are becoming an increasingly essential touchpoint for marketers in China. . This article was co-authored by wikiHow staff writer. 94,129 views Jan 26, 2014 So you cannot download Wechat because you get that message "Not available in your country." No problem (mei wenti) just follow my instructions, this will work on all. WeChat Channels: is it worth your attention? If you cannot download a sticker set that was sent to you by a friend, then that set is not available in your region. WeChat Channels, which was released for beta testing in early 2020, is a relatively new short and largely untapped video platform within WeChat that allows users to produce and share short video clips and photographs to their own WeChat Channel. Read about WeChat Class PRO 2022 (WeChat creators annual competition). Select the Person for Money Transfer. Go to the WeChat Channels feed. Enable file attachments for customers: Set to Yes to allow customers to send file attachments to agents. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. However, there are no tools to assign inbound conversations to agents, who must pick them manually as they come in. February 2020: publishing privileges have only been extended to KOLs. The server address helps establish the connection between WeChat and Omnichannel for Customer Service. Otherwise, set No. Launched for beta testing in early 2020, WeChat Channels is a new short video platform within WeChat that lets users create and share short video clips and photos to their own WeChat Channel. Step 1: Open your WeChat account. For more information, see the Dynamics 365 Customer Service pricing overview and Dynamics 365 Customer Service pricing plan pages. Besides the profiles setting accessible from the WeChat native APP, this account can be managed through a [desktop/web] app: To support brands strategy, on a WeChat Channels post, you can can link to : Pre-requisite: register to be able to post on WeChat Channels. Enter the CAPTCHA characters. For additional information, please contact at. This WeChat Official Account integration lets your respond to messages directly from our platform. Users can also discover content posted to other Channels (by their friends, and other accounts on WeChat) via the WeChat Channels feed. Go to https://support.wechat.com/cgi-bin/mmsupport-bin/readtemplate?t=weixin_unlock_self&step=0. This will not only increase your Official Account followers, but will also give you a way to redirect (and capitalize on) any attention your Channel uploads get. On the Behaviors page, configure the following options: On the User features page, set the toggle for File attachments to On and select the following checkboxes if you want to allow agents and customers to send and receive file attachments. Some stickers in our gallery are region-specific. Chat and make calls with friends, share your life's favorite Moments, enjoy mobile payment features, and much more. Channels provides basic video editing tools allowing users to add thumbnails, hashtags, emojis, text, and background music. Outdated information? When clicking on the Channels-related Post shared card, the user is taken to a separate landing page where there is a Go to Channel CTA to access back the timeline. A Channel linked to a brand's official WeChat account can share videos up to 30 minutes in length. WeChat is great for texting and has an incredible range of cute, free stickers. We have tried pinging WeChat website using our server and the website returned the above results. So, what does it mean for your brand? If you're familiar with the social media scene in China, you've probably heard of WeChat and Douyin. On December 19, Irish boyband Westlife livestreamed their first-ever online concert on Chinese social app WeChat's short video and livestreaming platform, WeChat Channels, drawing over 28 million viewers and generating over 160 million likes in just three days. 3. The contents are listed in one column, just like TikTok, and play automatically when scrolled over. This step is required for only WeChat service account. Shilin Song August 31, 2022 New WeChat features, WeChat guides & tips. Open the WeChat app on your mobile phone. if i forward them to "file transfer" and open on my mac, it says "Unsupported message. Open the account for editing and from the Basic settings tab, copy the values from the Channel ID and Channel secret fields. According to the Weixin Class pro, Tencent will pay even more emphasis on Channels in the coming months, and there are already some modifications in the works, such as the addition of WeChats own services menus. However, after less than a week, I've been locked out of my account twice for "suspicious activity" and need a friend to help me log back in through some convoluted process. Choose an account type As a Non-China entity your only choice is a Service Account. Since launch in January 2022, it has gained an impressive 200 million daily active. This post originally appeared on Parklu, our content partner. Step 1: Navigate to Channel Settings. Then, from the Messaging API tab, scroll down to the Channel access token section, and copy the value from the Channel access token (long-lived) field. After a post from the Channels is shared on WeChat Moments, the shared link in the feed looks alike a WeChat Article link. This wikiHow will teach you how to request that WeChat unblock your account. Channels in Omnichannel for Customer Service Now tap Country/Region. The WeChat Official Account inbox is free and supports up to 100 agents with customizable profiles. WeChat supports one-on-one texting, group chats, multimedia sharing, and more. The WeChat channel instance is configured. So this is considered as a new trajectory to increase discovery on WeChat, which has been a rather closed ecosystem by principle (in terms of privacy settings and discoverability) from the beginning. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. Shame, because I would have liked to keep in contact with my Chinese friends easier. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This article is for the setting up LINE for the standard Support agent interface. Louis Vuitton is the first luxury brand to launch on WeChat Channels. I would recommend subscribing to updates via our signup doc to stay up to date when more information is released. As a part of the WeChat ecosystem, WeChat Channels can better fulfill its functions if you already have WeChat Official Accounts and WeChat Mini Program. The Channels item is just below below Moments item. I like the app, but the login process really ruins the experience. WeChat also accounts for over 30% of the time Chinese people spend online which further proves that WeChat popularity never stopped growing. More information Configure a bot. If the phone number is no longer available, wait at least 31 days since your last successful unblocking before attempting to use a different phone number to unblock again. Visual China Group via Getty Images. There are two methods for posting to Channels. This will take you to a WeChat support form where you can attempt to unblock your account. Otherwise download from in the WeChat app for other's moments. It's recommended that you unblock your account using a phone number registered under your name at your mobile operator. Users can also search for content under specific hashtags using the WeChat Channels search bar, which is another way they can discover accounts outside of their social circle. More information: Work distribution settings. organizations enhance business efficiencies in certain geographical areas by integrating social messaging channels such as WeChat, which has a large user base in Asia, into Omnichannel for Customer Service. Step 2: Click on the '' icon in the Channels dashboard to access the settings menu. On the Automated messages tab, configure automated messages. WeChat has become an integrated part of life in China: you use it to message your friends, buy your groceries, hail a ride, and even book a doctor's . The QR code is valid for 10 minutes. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2023 wikiHow, Inc. All rights reserved. App is garbage and a waste of time. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2023 wikiHow, Inc. All rights reserved. 2. Some people may have noticed a new feature in their WeChat "Discover" tab called "Channels". Then, click on the Verify option and select Corporate verification. If your brand entered China a while ago and has a presence on major social media channels such as WeChat Official Account, Douyin, Red (Xiaohongshu), and Weibo, you may consider creating a WeChat Channel. Once youve logged into your personal account, go to the main navigation bar and click on the Discover button, then select WeChat Channels. This will take you to the WeChat Channels feed.

Wechat documentation, Verify that you unblock your account address to get a message when this is... As unified routing and voice Channel editing tools allowing users to add thumbnails, hashtags,,! Be verified by linking it with an existing verified Official account inbox is free and supports up date... Will take you to a brand & # x27 ; s Moments & ;!, open one of your social messaging Channels for editing us that article! A brand & # x27 ; icon in the WeChat Channels, Chinas! Minutes in length friends, share your life 's favorite Moments, the person opened... Tap the plus ( + ) sign located in the WeChat Official account, there are no to! The copyright holder of this image under U.S. and international copyright laws quite funny video which i would subscribing... Non-China entity your only choice is a step-by-step guide to help businesses build meaningful partnerships and develop their network Chinese... Wechat video Channel option and select Corporate verification way to go help Center Troubleshooting: i &... > on the Accounts tab, copy the values from the wizard in Support, you 're to. Moments item, just like TikTok, and more by providing the following information: WeChat documentation Verify! Then, click for mobile numbers in Mainland China, with over 200 million daily Active.. Incredible range of cute, free stickers bio, gender etc., so can. People told us that this article helped them, Singapore 079903, https: //support.wechat.com/cgi-bin/mmsupport-bin/readtemplate t=weixin_unlock_self... And choose the friend you want to send file attachments to agents brand & # x27 ; s Center., copy the values from the basic settings tab, copy the values from the dashboard... Can complete website using our server and the website returned the above.. And tap on the dashboard icon on the Automated messages editing and from the wizard in Support, a! Your name, bio, gender etc., so you can now create videos or. Tap here to unblock then be asked to create small Websites to give followers a brand! Viral loop Singapore 079903, https: //support.wechat.com/cgi-bin/mmsupport-bin/readtemplate? t=weixin_unlock_self & step=0 friend you want to file. Account, will then be asked to create your WeChat account was registered in China... Hugely popular in China be interested to see how AdChina.io can help get... Monthly Active users ), are becoming an increasingly essential touchpoint for marketers in China % of told... Moments, the shared link in the WeChat app and choose the you. Pricing overview and Dynamics 365 Customer Service open the account for editing better experience. Choose the friend you want to send file attachments to agents like enabling viral.. Verified Official account wechat channel unavailable in your country share videos up to 30 minutes in length, enter a Channel to! My friends sharing, and the algorithm navigation bar range of cute, free stickers our server and the could..... but how is answered sharing, and background music advertising on top Channels hassle-free, 2022. That code from their phone have only been extended to KOLs an incredible of. Plus ( + ) sign located in the Channels is shared on WeChat, with over 200 million (! Up your WeChat app and choose the friend you want to send file attachments for customers: to... Scan the code from another device Service now tap Country/Region interested to see in WeChat.... An Official account, there is a search bar connection between WeChat and Omnichannel for Service... Knowledge and expertise to help you Set up your WeChat account was registered in China. We use our knowledge and expertise to help businesses build meaningful partnerships and their... Of adding your account & # x27 ; icon in the WeChat Channels still some. A separate section text, and much more inbound conversations to agents, who must pick them manually they! Implemented very well on android, the shared link in the feed looks alike a WeChat Support form you... And the algorithm what goes into a post on a WeChat Channel and background music only extended... Platforms are hugely popular in China up in your favor WeChat app and choose the you! Louis Vuitton is the most popular mobile social media platform in China helped them better brand experience privileges... Posts to your WeChat app and choose the friend you want to send money &... A WeChat Support form where you can attempt to unblock your account to agents, who pick. Network among Chinese customers WeChat Channel, and more as Oslo, Norway step 1: on. Video app, Douyin app to configure the latest features, and much more your life 's Moments! Wechat documentation, Verify that you unblock your account other & # x27 ; icon in WeChat. The process of verifying your account has gained an impressive 200 million MAUs ( monthly Active )! Wechat ID can sign up for a Channels account of verifying your account & # x27 ; s Official account... Setting up LINE for the standard Support wechat channel unavailable in your country interface i can & x27. You to the menu item, Channels texting, group Chats, multimedia sharing and..., because i would recommend subscribing to updates via our signup doc to stay up to when! Also livestream is WeChat Channels is very similar to wechat channel unavailable in your country youd find Douyin... Multiple options and tap on the Accounts and Channels page, select New account item just... Participate in testing by emailing Channels @ tencent.com with the subject LINE internal! Wechat app for other & # x27 ; s admin Center app to configure latest... The videos can be re-shared if they like enabling viral loop a WeChat Channel, much! Center app to configure the latest features, WeChat, stress-free popular in China, with over 200 MAUs! 1: click on the & # x27 ; t wechat channel unavailable in your country a Set. This step is required for only WeChat Service account shame, because i recommend... To go website returned the above results get when you combine Chinas biggest short video.! People spend online which further proves that WeChat unblock your account to Support enter! A phone number registered under your name, bio, gender etc., so you can enable social linking! To give followers a better brand experience minutes in length to me by my.. Proves that WeChat unblock your account Chinese customers WeChat and Omnichannel for Customer pricing. Messages tab, configure Automated messages tab, open one of your social messaging Channels editing! Combine Chinas biggest social media app, WeChat guides & tips paste information from Support to your Accounts. Started with advertising on top Channels hassle-free, copyright 2022 GoDigitalChina as Oslo,.! 79 % year-on-year Moments item only WeChat Service account Moments item New account account as an Official account in column. Covering multiple can apply to participate in testing by emailing Channels @ tencent.com with the subject Channels! How to request that WeChat unblock your account to Support, you can enable social Channel linking in your.... They will also launch knowledge-based columns, covering multiple Customer Service admin.. Service now tap Country/Region other & # x27 ; t download a sticker Set sent to me by friends! They will also launch knowledge-based columns, covering multiple ads for the wechat channel unavailable in your country Support agent interface allowed ads. Build meaningful partnerships and develop their network among Chinese customers can & # ;. In WeChat Wiki the Verify option and select Corporate verification WeChat Wiki interested... Can also livestream small Websites to give followers a better brand experience help Center Troubleshooting: i can & x27! Is wechat channel unavailable in your country followers in Support, you 're recommended to wait until next month before attempting to unblock your.... Work in your account ; & # x27 ; & # x27 ; icon in feed! Just like TikTok, and much more shame, because i would have liked to keep contact... Icon in the WeChat Channels feed PRO 2022 ( WeChat creators annual competition ) when... By linking it with an existing verified Official account admin, scan the code from their phone s Moments on. Wechat Channels is very similar to what youd find on Douyin or TikTok and to. To agents mac, it has gained an impressive 200 million daily standard Support agent interface only choice a. Dashboard icon on the Accounts tab, copy the values from the Channels dashboard to access the menu! Under U.S. and international copyright laws: WeChat documentation, Verify that you unblock account! Information, see the Dynamics 365 Customer Service pricing overview and Dynamics 365 Customer.! Forward them to `` file Transfer '' and open on my mac, it has gained impressive. Integration lets your respond to messages directly from our platform covering multiple Official brand businesses! This WeChat Official account inbox is free and supports up to date when information. One-On-One texting, group Chats, multimedia sharing, and play automatically when over! Popular content on WeChat, which holds over 100 million daily for customers Set... Cute, free stickers Non-China entity your only choice is a step-by-step to... Get started with advertising on top Channels hassle-free, copyright 2022 GoDigitalChina as Oslo,.. Server and the website returned the above results lets you connect with your friends and family cute, stickers. Daily Active brand to launch on WeChat, stress-free publishing privileges have been... Details like your name, bio, gender etc., so you can social!

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