The most common is a faulty regeneration timer. Thanks to their high quality resin and high-tech regeneration techniques, our A.O. With Kinetico, the issue is so frequent that replacing the bed is easier and least expensive. Smith reserves the right to make product changes or improvements at any time without notice. Find the right water treatment products for your needs. Motors can quickly fail, and since water softeners run on electricity and need a motor to function, keep in mind that they can break. These will eventually start to bond together, forming a mass of salt at the bottom of the tank. Please check later - it'll be ready for purchase again soon. A limited lifetime warranty would be more reassuring. If it is, then readjust its position to allow the unit to drain properly. Turn the bypass valve back to the Service position. Unidentified, a salt bridge can eventually break the system. Start by pushing a broom handle down into the salt to break up water softener salt bridges (like a dome), blocking salt from dropping to the bottom of the tank. Bypass mode is on. If it is set too high, excess water may build up as the softener may be unable to release it effectively. Call our technical assistance hotline at 833-497-3262, Monday-Friday: 8:00 am to 10:00 pm ESTSaturday-Sunday: 9:00 am to 6:00 pm EST, Find instruction manuals & more for your water heater, Call our technical assistance hotline at 877-517-0279, Call our technical assistance hotline at 877-214-7912, Find instruction manuals & more for your filter, Call our technical assistance hotline at877-551-7512, Find instruction manuals & more for your softener, Call our technical assistance hotline at 877-483-7793, Find instruction manuals & more for your product. 600 17th Street Suite 2890 SouthDenver, CO 80202. Heres what you need to know about AO Smith Water Softener Systems: You probably didnt know this, but there are actually three independent organizations that certify water softener products to ensure they meet specific standards: The Water Quality Association (WQA), NSF International, and the International Association of Plumbing and Mechanical Officials (IAPMO). Recommended Reading: How Much Salt Does A Water Softener Use? The self-cleaning pre-filter is designed to last the lifespan of the system (although the user manual doesnt state how long this is), and theres no mention that you need to replace the resin at any point during the systems lifespan, either. Many people decide to invest in an AO Smith Water Softener System, primarily because theyre affordable, secondly because theyre easily attainable. This valve is the source of water for the softener. Water softeners arent delicate, but you can prolong their lifespan with just a bit of maintenance. The grain capacities available for the AO Smith Premier Series Water Softener are: Our verdict:AO Smith Premier Series Water Softener is just another take on the standard AO Smith Water Softener, but with two different grain capacity options. If the display is reading the wrong time, then you have to adjust it. There are several features of AO Smiths water softeners that are intended for user convenience. Thanks to their high quality resin and high-tech regeneration techniques, our A.O. None of the buttons work (nothing changes on the screen when I press). Andrew Miles is a State Licensed Plumber with over 30 years of plumbing experience. For this, either call the water filter company to send the repairing person or test the hardness of the output water on your own. bleedscoffee 3 yr. ago. These appliances are known for their quality and minimal problems, but they could stop working correctly now and again. 2023, A.O. Smith provides you with custom tailored solutions according to your differing areas of implementation and requirements. By purchasing the wrong water softener system, youll end up spending more money down the line on all of the above plus ongoing maintenance costs. Use the SET button to adjust the settings. Once you have the new piece, follow the steps below. However, what to do when the brine tank water is too low? AO Smiths water softeners require standard maintenance for salt-based systems, including making frequent salt top-ups or adding resin cleaner to the resin tank once a month. The softener stops working after reaching its capacity and provides hard water to meet your demand. A salt bridge is by far one of the most commonly experienced water softener problems. One of Kineticos main problems includes damaged resin beds. Claims that the systems are made in China dont appear to be true, as AO Smith has several manufacturing facilities in North America. Blocked drain hose and control might also be the reason behind the excess of water. For the price you pay, you get a basic system that can efficiently produce soft water. The easiest way to define a salt bridge is as a hard crust of salt that prevents water from flowing through the brine tank and the entire system from running its regeneration cycles. Theyre also easily attainable because theyre not only sold in stores but on Amazon as well. Luckily, most leaks happen due to errors in the installation, so they are quite easy to fix. Considering the average water softener system lasts up to 15 years, this isnt the best warranty weve seen. Smith 40000-Grain Water Softener System. AO Smith water softeners are good systems, but they dont blow us away. Why showering with a filter will remove 99% of containments that give skin irritation and leave you feeling cleaner/softer. A salt bridge is a hard, crusty formation on the surface of the salt level. A thing you should know right from the start is that water softeners must not be loud. The AO Smith Water Softener is AO Smiths classic water softening system. Together with you they will schedule a visit. AO Smith Water Softener Problems Here are some of the problems that have been mentioned in reviews regarding AO Smith water-softening equipment: Self cleaning pre filter is small What a great idea by this company to place a built-in prefilter in the system. Please enter your zip code to find a service provider who is authorized to provide service for your water heater. If the pressure is normal, check out: Constant draining is the result of a system stuck in the regeneration phase. Replace it if necessary. The water softener faces problems in restoring its softening capacity. document.write(intYear); And when the less amount of salt gets dissolved, the regeneration process fails to take place, and the system stops making the water soft. Also, sometimes, the salt bridge forms at the bottom of the tank. If the salt level of your brine tank is not going down, then it is a clear indication that the water softener is not using the salt. AO Smith Water Softener bodies are made of fiber-reinforced plastic that is resistant to corrosion. Once detected, you will have to either fix or replace the component. ST. Manual for 300 models. Also, when the salt level is low (or at least once a year), check for a crust of . Error codes are another common issue with GE water softeners. Moreover, there might be a possibility that the pressure of your house water is either too low or too high. Use the tools below to help find the right product PRODUCTS Water Heaters By applying through our Technical Support Group, you can request a visit from the Service Department. Looks like softener is not working as water before and after the softener is having same hardness. Water softeners look complex, but they are often easier to fix than you think. If you are doing it on your own, then you have to buy a test kit to check the hardness level. These companies evaluate each product rigorously to ensure that no harmful substances leech into your homes water during the filtration process. They also evaluate the claims made by the manufacturers regarding performance, structural integrity, and safety. Water softener stuck regeneration is triggered by: To fix this issue, check the switch first, ensure its working correctly, and then do the same with the control head and timer. Heres how to fix them. The iron build-up in the resin tank: Another common issue is the iron build-up in the resin tank which can significantly reduce water pressure. Press SAVE, then press back until youre taken back to the main menu. Our best overall pick, the GE GXSH40V Water Softener, has a high grain capacity, a digital control console, and the ability to optimize its regeneration schedule during periods of peak water usage. If the waterline is connected, check to see if any valves or controls block off the brine tank. var dteNow = new Date(); The bypass valve is usually positioned on top of the water softener media tank. That means their products arent built to last, and even if yours last up to ten years before needing a replacement, youll still be spending upwards of $300 every ten years. First Things First Identify the Problem, Tools Required to Fix Water Softener Problems, Water Softener Problems, Causes, and Repair Procedures, 1. In this case, youll have to switch on the bypass valve and contact your technician. Mine is the AO Smith 45000. Clean and disinfect plumbing and water softener system with a. Create an account to follow your favorite communities and start taking part in conversations. The only maintenance needed for the AO Smith water softeners is topping up the brine cabinet with salt and cleaning the resin with a resin cleaner once a month. Ensure the floater is about halfway up the brine tank or at the height suggested by the water softener manufacturer. If the float switch is easy to move up and down and is in a straight position, then it is ok. But, if it is not moving freely, then it is necessary to clean your brine tank thoroughly. Your soft water demand may also exceed your systems capacity. Each and every day at A. O. Smith, we are working on developing state-of-the-art solutions that are pushing new boundaries and paving the way in our industry. Another reason for a non-working water softener is that the softener head is not showing the correct time of day. Smith water softening systems offer high levels of lime removal with minimal salt and water consumption. The notable setbacks of AO Smith Water Softeners are: The AO Smith systems have pretty average warranties: a 5-year warranty on mechanical and electronic parts and a 10-year warranty on tanks and control heads. Monday-Friday: 8:00 am to 10:00 pm EST smith below:https://youtu.be/cDkADhlbw6IA.O. all videos are made only for personal record, fun and education.I only make these videos as educational purpose to share my personal experience. Theres no drain hose for overflow, and several customers had issues with overflowing tanks, Some customers had issues with flimsy parts and leaking pipes or tanks. Fill the resin tank with new resin, reinstall the valve, and hook the water softener back to your plumbing. To enter the regeneration Mode and Type section, press >. Why Does My Softened Water Have a Salty Taste? Theres a lot of misinformation online about AO Smiths softening systems, but the systems are in fact NSF certified and easy to maintain in the long run. Bypass is off and its plumbed correctly. A passionate health and wellness enthusiast, Laura has been writing for WaterFilterGuru.com since its humble beginnings. Thanks. Put two cups of sterilizer into the brine tank, run two or three regeneration cycles, then flush your pumping. In industries where the use of soft water is crucial, layers of lime residue caused by hard water can cause heat and energy losses and can also cause serious damage to your machinery and large amounts of financial loss. That's 12,000 gallons per month for a household of four people. Sticking Brine Float. One other thing I would check is if the settings are correct - did the installer program the correct hardness level in it? Together with you they will schedule a visit. Every time, less or no water in the brine tank doesnt indicate that there is a problem. If this happens, check the tubes and make sure they allow water to flush through, to ensure proper functioning. A.O. Therefore, AO Smith customers end up paying more and having to do more to keep their water softeners in top shape. No salt in the brine tank. Resetting the Unit. Save my name, email, and website in this browser for the next time I comment. Smith products. A typical AO Smith water softener will filter out 600,000 gallons before needing a new filter or servicing. Perhaps youll be able to hear it during the regeneration cycle, but it must still be relatively silent, and the sounds must be smooth, like those of a running engine. Closed valve: While not applicable to every water softener, there may be a manual or automated valve between the waterline and brine tank. (Important Facts Explained)Continue, Read More Water Softener Leaking: (Reasons And Solutions)Continue, Read More Best Sediment Filters for Well Water (Reviews & Guide 2023 Edition)Continue, Read More How Much Salt Does A Water Softener Use? 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