Virgin Medias prices range from 27.99 to 89 per month. To reduce your Virgin Media bill as an existing customer, you will need to either cancel some of the services you are consuming now or try to haggle for a discount on your package. The stressful issues you've had in the past are going to do you good now. Virgin's one of the big players when it comes to TV and broadband, especially for high-speed internet, but if you're unhappy with your bill you can fight back. Yes, but only within the first 14 days of your new package. If they don't call just ring up and remove cancellation and you are no worse off. You will then know the exact date when it started and when it will be finished. The worst part is that you cannot leave your contract before the expiration date. I wouldnt do this right up on the deadline though as it can make things trickier if they have started to close down your services. Channels include Sky Sports, BT Sport, Sky Cinema and Netflix. Virgin Media has officially announced a price increase for millions of broadband, TV and home phone customers in 2023. Learn also here how to haggle with Virgin Media and get the best deal for you! extra phone calls, extra films etc). Virgin Media Broadband upgrade deals. If you've checked and you're out of contract the world is your oyster. Uswitch Limited is a credit broker, not a lender, for consumer credit products.Uswitch Limited is authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 312850. Virgin Media is a perfect example of a Virgin Media is a perfect example of a lack of customer loyalty. 2. CathyKelly totally agrree. Re: Getting a better deal. For example: -, Look at equivalent packages on Sky or BTs website Ive seen a better option with Sky or BT, Check Virgin Media's website to see what deals they offer to new customers, Having an idea of what friends or family members with Virgin Media are paying, Here are some helpful phrases you might use, Dont feel pressured to say yes on the spot. Can I get out of my contract with Virgin Media if Im not happy? Broadband,TV and phone packages. a month. Virgin Media provides some of the fastest broadband speeds available in the UK. EE and Virgin Mobile offer a wide range of SIM only mobile deals. Sky does have a slightly quicker upload speed, but there's not too much in it. Broadband and mobile price rises in 2023 explained - Uswitch, How to save money on your broadband bill - Uswitch, Broadband social tariff deals for low income households - Uswitch. From 1 March this year, most Virgin Media customers will see an increase to their monthly bills. To see all content on The Sun, please use the Site Map. You can buy this package below. If you have a TV plan with Virgin Media, this is the first step you need to take. These are the points in your favour. Date of experience: 23 February 2023. This costs 62 per month and has a 24-month fixed price guarantee, this is perfect for someone that actually needs all this speed. TV, landline and mobile bundle deals. You can read our full cookie policy. How to save on Virgin Media? There's a separate increase on 1 April for Virgin Mobile customers. Even more so now with paid streaming services and loads of free ways to watch movies and TV shows. Virgin's biggest and best broadband and TV . Thats why we recommend getting a Gmail. It'll apply to broadband, phone and TV customers. This is partly to understand where they can honestly save you money, but also a way of getting you feeling nice and happy about those shows you watch on Sky/Virgin Media! That's a huge increase in your monthly outgoings once your contract ends. Amazon Prime Video, also known simply as Prime Video, is an American subscription video on-demand over-the-top streaming and rental service of Amazon offered as a standalone service or as part of Amazon's Prime subscription.The service primarily distributes films and television series produced by Amazon Studios and MGM Holdings or licensed to Amazon, as Amazon Originals, with the service also . Manage Settings unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double . Netflix to hike prices by up to 24 per year for millions of users and Disney+ will cost 24 more too, but there are ways to cut down costs. At Virgin Media, you can only get home phone packages in a bundle. Our #1 concern is helping you save money. Roam like home in the EU. Virgin Media has an excellent TV offering, with 'big' and 'bigger' bundles that come with movies, hundreds of channels and sports . I need to point out that you cant rely on this I had one time I cancelled when moving house and I never got one call. Upgrade speed tiers go up to 1000 Mbps. Then you need to cancel your Virgin Media Plan. Virgin Media has a bundle with BT and Sky Sports Channels in 4K. Stay hard hearted and say yes! Virgin Medias cancellation fee policy is one of the most restrictive. Yes, Virgin Media does offer mobile broadband, you can check it out here. If you call and give them 30 days notice. If it sounds good, you probably want to think about taking this. Check how much other people are paying for the same Virgin Media services as you, all you have to do is ask Is My Virgin Bill Fair? Understand how Sky and Virgin Media will convince you not to cancel. Consistently fast speeds. Another customer saved 10 a month, or 120 a year, just by asking. Which Virgin Media customers are affected? Because he doesn't use the TV or phone, he negotiated a broadband-only contract which will cost only 35 a month. You can use the settings below to accept all cookies (which we recommend to give you the best experience) or to enable specific categories of cookies as explained below. Here's how to haggle for the best deal. There's good news . The more issues you have had with Virgin Media, the more power you have in your hands to get what you want. Virgin Media offers a wide range of broadband speeds, from 54Mb up to a rapid 1Gb. Ring them up by all means. One said: "My Virgin bill was about to rise to almost 45 for 100mb broadband-only so called up last week and got offered 29 for 18 months.". Can I watch Sky Cinema HD on Virgin Media? Stop payments on checks. Browse our selection oflow-cost broadbanddeals if you want to save money on your next broadband service. These out of contract price increases can sometimes reach up to 45% on top of the annual price hike rates you would have accumulated too. This one really is a case of dont ask dont get.. Continue using site, 2023 ismybillfair.com (a trading name of Nineteen21 Limited). We have a Virgin Media page with all their available and active vouchers. Written by Max Beckett, Content Editor - Broadband. If you have a month to month based deal, you dont need to worry about this. If you compare them with Sky options and with BT options they are probably cheaper, but you can get more with Virgin Media. Virgin Media is contacting broadband customers with big price rises, but is backing down when the public vote with their feet. Finding the best Virgin Media deals for you can be tricky: the company has a huge range of different broadband, broadband and TV, phone and SIM-only offers to choose from, each complete with a list The department that can do the most for you is the customer retention one. When your contract is finished the best thing to do is to haggle for a better deal. It might surprise you how much of your viewing is on Freeview channels, or streaming services like Netflix or Amazon Prime. If you are having problems with Virgin Medias Wifi, you probably have set-up your router incorrectly. Yes. Frequently asked questions, helpful hints or want to ask us something? I was absolutely determined to cancel properly but I have to admit I was tempted. Check if you can cancel some of them and get a better deal with Virgin Media. Select the option 'If you're thinking of leaving Virgin Media'. Save my name, email, and website in this browser for the next time I comment. When it comes to the flagship packages, Sky and Virgin Media both offer similar speeds. For other inquiries, Contact Us. You can say you have been a loyal customer for the whole contract and you want something free to keep you there, or you will look for another provider. Find out which providers increase their prices each year. More than 2.53 million people, like you, have joined our community to share more than 2.71 million verified deals, leading to over 44.68 million conversations between people sharing their expertise, tips and advice. If you search your postcode on a broadband comparison website, you can then filter by providers to get a good idea of what products are available. This information should be on the original contract you signed, you can check in your online account or you can ask the agent on the phone. You need to keep calling until they are tired of you and send you to get a better deal. What you can do at the moment is combine both bills together and pay your Netflix monthly subscription on your Virgin Medias monthly bill. Phone: Speak to Virgin Medias customer services by calling 0345 454 1111 for free. At Virgin Media, you are only guaranteed to pay the same price or a little bit more due to the yearly readjustments, during the time of your contract. You can sign up below to get our new articles delivered to you on a range of financial topics, or remember you can follow ourFacebookandTwitterpages, and were alsonewly on Pinterestand would appreciate a follow! This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. We use cookies and similar technologies. Check out our bundle options to see which one suits you best. 9 tips to haggle with Virgin Media! Im paying 75 a month but Ive just seen a deal with Sky/Virgin Media for the same offering at 45 a month. You can ask for free extras. Their speed ranges from 63Mbps to 67Mbp. Thank you for reading and I hope this guide was useful! Often the best deals will require you to recommit to a new contract (e.g. I put a complaint in and asked for the call to be listened to. If you're on Universal Credit or receiving government financial support, these broadband providers offer social tariffs to ease the pressure on your bills. Check it out! In terms of broadband and phone plans, Virgin also has some of the cheapest offers going at the moment for ultrafast connections. However, not all is lost, because you'll be able to cancel your contract and switch to another broadband provider as a result. 1.2 Understand how Sky and Virgin Media will convince you not to cancel. You will pay 27.99 per month and an initial fee of 35. All other broadband providers work with BTs landline infrastructure with copper cables. They said: "We called them and got the initial discount like you said then asked if they could do anything else, we got it down by 10 in the end by just calling them. It might take you a few minutes of conversation for the agent to understand what services you value most, how your package might be able to change and the best price available. However, BT, Sky and others do allow existing customers to re-contract on new customer prices, Virgin is one of the few ISPs that still doesn't. Indeed this is the case, it is generally assumed (although there is evidence for it), that VM make a loss on the 'new customer' prices, but expect to make it up on the grounds that the vast . It depends on what you are looking for. Bigger bundle If you're happy to part with more than 50 a month for your broadband and TV, Virgin's Bigger bundle combines fibre optic broadband with more than 230 TV channels. Dont take the first price as gold!". 16.00. But you can watch Netflix with Virgin Media TV. Ive had a look and we could do x for the services you have now. All packages get more expensive after the first contract. Virgin Media M250 with Volt includes an O2 mobile SIM with 10GB of monthly data. Today, it owns and operates its own fibre optic cable network, enabling Virgin Media to deliver superfast broadband to many areas in the UK. [deleted] 2 yr. ago. Your email address will not be published. As have most other providers. *O2 sim: Each year your O2 mobile Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced . These rules highlight the EPR for e-waste management framework for those dealing in the sale, manufacture, purchase, transfer, dismantling, refurbishing, processing or recycling of e-waste including their parts and components. They were offering a rubbish deal, and I held out waiting for a better deal And held out. Company No. We allow deals to be shared on Latest Deals irrelevant of whether or not they generate us money. You will lose all access to your Virgin Media email address. They have shared their success stories on the Extreme Couponing and Bargains Facebook group. However thats not the full picture they also have the aim to retain as many precious customers as possible. Virgin Media has one of the best parental control settings and takes really seriously the online safety of their customers. Yes, Virgin Media comes with many extras. This is very well known in the world of cable TV packages, where you have a ton of channels that you never really watch. Information is power and the more detailed you are, the more chances you have to get a deal closer to your ideal one. Hello everyone! All you need to do is pick a new provider and place your order. Broadband packages. Twitter: Make your inquiry via Twitter by tweeting @virginmedia. A package that was initially 33 per month with an 18-month contract, goes to 56 per month contractless. Virgin isn't the only one putting up prices. Virgin Media has the fastest accessible broadband available in the UK at the moment. As mentioned above Virgin Media has a standard contract of 18 months. With the Consumer Price Index (CPI) at 10.5% double what it was last year and 13 times higher than the rate two years ago Virgin Media has increased its prices roughly in-line with this. Theyll ask to understand what services you use and what you watch. Reply. Haggling's your secret weapon - and we've seen many negotiate 100s a year off their bill. If you call just once, you will probably hear: I am sorry, but there is nothing we can do for you at the moment. Learn 18 hacks on Netflix. Sometimes youll deal with the same person, but more often youll be transferred to cancellations, and this is where you can really do well. Some of them will depend on the plan, such as TV on the go, access to Sky Cinema HD app, access to BT Sports and Sky Sports apps. Virgin Media's end of contract price hike. You will need to pay an extra upfront fee of 45 on the top of the 35 setup fee. Virgin Media has a variety of TV packages that offer broadband, TV and home phone as a bundle. So whichever provider youre with, go to their rivals website. by entering your postcode on Virgin Medias website. But they still managed to save money by switching instead, something which can save billpayers hundreds of pounds a year too. so now Im stuck in an 18 month contract. Website: Sign in to your Virgin Media account on its website. Volt bundles . Call 0345 454 1111 and follow the menu to speak to the Retention team. Next, I'd recommend looking at Virgin Media TV deals. However, if your contract is ending soon, you will receive a notification from Virgin reminding you of your end date and details of new plans you could switch to for a cheaper price. If you do cancel your contract over the phone, be sure to get confirmation via email or in writing, in case any problems over unpaid bills or cancellation fees arise at a later date. Yes, you can watch Sky Cinema HD on Virgin Media with the Bigger Bundle Plus Movies. If youre looking for relatively low levels of hassle, most of these deals are usually pretty good often 20% odd off for a year of extending your contract. Virgin Media does offer some of the best deals you can find today. Virgin Media TV is considered the UKs best non-satellite TV service. Notify me of follow-up comments by email. Search on Uswitch to find the right broadband package for you. Don't just accept the automated discounts - haggle for a better deal. If youre doing this, ask when an offer is valid until and ask them to note in their call system what you have been offered.). Also make sure you're not paying for Netflix twice via Sky and directly. Virgin Media page with all their available and active vouchers. You will be able to access many applications such as BBC iPlayer, Youtube, Amazon Prime Video and Netflix. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. They offer fibre broadband, cable TV and home phones. You can use phrases like: You can even rehearse before making a phone call to make sure you get the right tone. And with its Gig1 Fibre Broadband averaging speeds of over 1Gbps, it's the country's fastest broadband . They are trained to retain unsatisfied customers and will try the best they can to give you all you want. He decided to call Virgin after receiving a letter saying his monthly bill would increase by . Virgin Media has a bundle with BT and Sky Sports Channels in 4K. If they are willing to sign a new Virgin Media contract, customers can get this upgrade for free. The more you will use it, the faster your broadband speed needs to be. You'll see this increase on your April 2023 O2 bill . At Virgin Media, you can only get cable TV packages as a bundle with broadband and home phone. The most recent time I cancelled Sky I was bombarded with calls! Accounting for setup fees and contract requirements, Virgin Media holds an overall value score of 75/100, which is better than 34 other providers in their service area. Are you looking to save on Virgin Media? 500Mb Broadband + Bigger TV. Most of the other broadband providers in the UK will offer standard broadband for around 30 per month. Changing prices is never an easy decision, which is why, unlike other providers, this is our first cable price change in 18 months. They are putting the price of our contract up. If you are running a business or working from home, streaming 4K on more than one device at the same time in your household and gaming online, this can be a good investment. At the time of writing, their standard contract is for 18 months. Choose the Movies bundle and every Sky Cinema channel in HD is available or look at the Drama plan for One, Fox, W, Alibi and more. If you click on a link to an external website and make a purchase, Latest Deals may earn a commission. If not, saying no will likely result in your cancellation going ahead. Switching is easier and simpler than you think. Or browse by product: TV packages. There are many ways to save on Virgin Media. You might not need free calls on your landline if you only ever use your mobile. If possible, find out before you call whether you are still in a contract. About 3 weeks after Id signed up with BT, Sky rung me back and offered me 10 months (from February to the New Year) absolutely free TV, and a great deal on phoneline and broadband!! Reaffirm youre sorry, but you just want to go. Over 24,000 DealDash customers have taken the time to review us on the Apple App Store, and we score a 4.3 out of 5. VIRGIN Media customers have shared how they've saved up to 276 a year on bills and how to beat its latest price hike of up to 54 a year. The good news is, unlike other providers, Virgin Media allows you to switch or cancel your contractwithout any cost if you're affected. A Virgin Media spokesperson said: Through continued investment, improvement and innovation were committed to providing great value and a top service for our customers. Review, save and print online statements - Exactly like paper statements but with more security and less clutter. Uswitch Limited is registered in England and Wales (Company No. Your email address will not be published. "Yes my bill is going up too I am not happy about it, they said they cant lower my bill," said one unlucky caller. Package upgrade . Virgin Media is one of the hardest broadband providers to haggle with. The biggest Virgin Media competitors are BT and Sky. He's spent the last 30 years in medicine taking on powerful special interests and telling people like it is - that you have the power to change your life for the better. to cut the cord, swapping your pricey cable service for an indoor TV antenna and free over-the-air television. Once you get a new contract with Virgin Media, you will receive a copy of it at your email address. to get a discount of 50 on your next bill. Virgin Media uses coaxial cables that are more reliable than copper cables. Another thing it's best to record the conversation with VM, it helps if there are any disputes at a later date. The rewards you can earn by haggling. Can I watch Sky Atlantic on Virgin Media? Ian Wilkiins. All Virgin Media fibre broadband packages come with unlimited downloads. Most providers dont have a setup fee. The price hike is applied to almost all customers using Virgin Media broadband, TV or home phone packages once they reach the end of their fixed-term contract. Virgin also offered him a free sim with 5gb a month of data and free calls and texts. If you are getting a home phone deal mainly because it will make your broadband cheaper, its worth it. This is an interesting fact at Virgin Media, if you get a home phone package with Virgin Media, your broadband is cheaper. Virgin Media offers free public wifi to all their customers. something which can save billpayers hundreds of pounds a year too, according to Martin Lewis of Money Saving Expert, Netflix to hike prices by up to 24 per year for millions of users, Independent Press Standards Organisation (IPSO), Ignore the automated option to discount your bill for six months - speak to someone directly, Don't speak to customer service - ask to be put through to the cancellations department, as this is where the deals are offered, Search for a better deal elsewhere and switch if Virgin don't offer you a good deal, Check what you're getting - if you're paying for a service you don't use, ask to change it as it could work out cheaper. 03612689) The Cooperage, 5 Copper Row, London, SE1 2LH. Others say they have landed even bigger discounts by speaking to someone directly at Virgin though. This means almost all customers who sign up in the future will have to abide by an annual price rise, and will no longer get a 30-day window to cancel. *O2 sim: Each year your O2 mobile Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced in February plus 3.9%. They also dont require a phone line, which is great if you dont have one or dont want one. By name, the cancellation department sounds like it should be simply there to guess what.. help you cancel! A comparison site, such as BroadbandChoices or Uswitch, will help you find the best deal for free. Make sure to watch out for your end of contract notification from Virgin Media andcompare broadband dealsto make sure youre getting the best service for you and your money. They also have a 35 setup fee for all their deals and a contract for a minimum of 18 months. Could you even just get by with Freeview, which couldn't cost you anything extra each month for TV. If you miss the cancellation period, you are left with two options, but neither involve a guarantee that youll be able to reduce your current bill: Negotiating the terms of your contract with Virgin Media in the hope of receiving an improved deal, Sticking with your current deal, if it still happens to be the best value offer that you can find, Choose between hundreds of broadband deals on Uswitch.com. Virgin Media's price rises are usually put in place to combat its own increasing prices as a business. I was a bit gutted, but had found a backup offer on BT. So once you receive your notification, youll have toswitch broadband providersbefore that date. Ah its so annoying when they dont bite! At the time of writing, Virgin Media charges a setup fee of 35 for all their broadband plans. At this point, you may hear something like this: Ok, youve been a loyal customer with us for 5 years and it would be a shame to see you go. While Virgin Media hasn't released a price-change list for affected bundles, it says the average monthly price increase will be 4.70 - or 56.40 a year. What should I do then? If you are happy with your Virgin Media package and are just looking to get a discount, you can try to haggle for that. Yes, Virgin Media offers mobile data on the London Underground, at the moment this is available in 250 stations. The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. You can cancel and switch to another provider with very little fuss. Done, you have made the switch. If you click on a link in this story we may earn affiliate revenue. I was offered their highest speed for 23 so I accepted. Stay strong and say firmly (if it applies of course): Thank you for helping, but I think the other deal still fits my requirements better, and Id still like to cancel.. We recommend starting with the Big Bundle and then making it your own by adding your choice of . If you don't fall into one of the above categories, you are one of the millions of Virgin Media customers that will have to pay the 13.8%, which Virgin has said is the 'average' amount, extra from April 2023. You know that you are paying more than new customers and youd like to be rewarded for being a loyal customer, You want to get a fairer price for your services, If you arent already, ask to speak to the, Sharing an absolute maximum budget per month and the minimum services you require, Having information from other websites to use as leverage, as Virgin Media wont want you to switch to another provider. Of 45 on the Sun, please use the Site Map with all their available and active.... To understand what services you use and what you want ultrafast connections for ultrafast.! 18-Month contract, goes to 56 per month contractless billpayers hundreds of pounds a year, just by.... 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And home phone deal mainly because it will make your inquiry via twitter by tweeting @.! Broadband for around 30 per month and an initial fee of 35 see all on. By name, the faster your broadband is cheaper Bigger discounts by speaking someone... The call to make sure you get a new contract ( e.g gold... Find the best deals you can get more expensive after the first 14 days of viewing... Put a complaint in and asked for the call to make sure you get the best.... Will need to cancel one suits you best Couponing and Bargains Facebook Group it might surprise you much! Provides some of the fastest accessible broadband available in the past are going to do you now!, most Virgin Media charges a setup fee admit I was absolutely determined to cancel swapping pricey. Mobile broadband, TV and home phone within the first contract Sign in to your Virgin Media, your speed! Backing down when the public vote with their feet based deal, and website in story... Of TV packages that offer broadband, TV and home phone, such as BBC,. Can do at the moment is combine both bills together and pay your Netflix monthly on... Another customer saved 10 a month tweeting @ virginmedia unlimited downloads ( e.g security and clutter... On its website, will help you cancel much in it helping you save money on landline! Is pick a new Virgin Media charges a setup fee for all their available and active vouchers there many. Media will convince you not to cancel your Virgin Medias monthly bill safety of their customers because it will your! Next broadband service biggest Virgin Media, this is an interesting fact at Virgin Media has bundle. Expiration date Virgin is n't the only one putting up prices highest speed for so... Free calls on your Virgin Media does offer some of the best they can to give all! Most Virgin Media is a perfect example of a lack of customer loyalty will require you recommit... 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