She writes about topics including budgeting, student loans, credit, mortgages, investing, broadband and insurance. The finished product of this class: carpet x1. Now I have a debt collector trying to collect from me for a service that I did not receive from Suddenlink. In case you fail to return the receivers to Altice Amplify, they will cost you for the average price of the Suddenlink, which cost more than 200 bucks. Upload vs. download speed: Whats the difference? First, make sure Optimum service is available in your new area. Hi Daral, We are here to help and would be glad to address the intermittent connection you are experiencing further. The compensation we receive for those placements affects how and where advertisers offers appear on the site. Their only response back to me is that I was told this would happen when I called to disconnectwhat? YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. That piece of equipment or gadget belongs to Altice Amplify. In fact, this is standard and will be automatically shipped to your house once you sign up for a new account. It is ideal for those who live in rural areas where many internet services dont provide coverage. But when I go find out what ports are they are, the level one and two techs have no idea what I am talking about. Give users the same high-quality Google Maps experiences they know and love in over 200 countries and territories. However, this only applies to rented equipment. Yes, you do need both a router and a modem. If you rent, you pay more over time, but the monthly costs are low. Here is the correct number to call, based on your location: Optimum doesnt currently allow customers to cancel their service in person. Y'all didn't help me out at all it literally took me 2 weeks just to get the equipment returned because y'all didn't want to go pick up the equipment knowing i live 3 hours away. Disconnect the equipment you wish to return and carefully place it, including all remotes and power cords, in a box of your choosing. Open Google Maps on your computer or APP, just type an address or name of a place . Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. I also was told they do not keep tracking of confirmation numbers. Google Maps is a web mapping service developed by Google. Maybe you should have been responsible adults for once in your lives and turned in your equipment on time? You also have the option of having all shipping and/or packing charges billed to them . Accept Equipment and Returns. Thanks! Due to the long course time, please eat enough for the students attending the class. ConsumerAffairs is not a government agency. When you are working with rented equipment, you typically get things like new firmware updates to improve performance and fix any security problems. If you do this, you can make sure you are . See below.). Deliver great customer experiences with accurate wait times and routes that are optimized based on real-time traffic conditions. Suddenlink agreed to credit the charges for the second time that I could not dispute with customer service. No annual, From Business: Welcome to Crumpton TV Crumpton TV was established in September 1962 by Murray & Freeda Crumpton in their garage on Maple St. in Greenville, Texas. Unsubscribe at any time. Contact a location near you for products or services. Enter a location to find a nearby nearest suddenlink store. For long hair, remember to tie your hair with a rubber band. It offers fiber and cable options, and it has multiple plans for customers to choose from. Copyright 2022 Consumers Unified LLC. I since then was able to get ATT internet service after their failed installation. So I am wondering what would be the reason of giving them out. When I tried to ask for the prorated bill, they wouldn't do it. due to their company policy customer has to pay the full bill (whole month), even if we used 3 days. Press 1, 2 or 3. I had been a Suddenlink customer for 16 years and every year my service would increase and would to try and talk with a customer service representative with long wait times and many times gave up and called another day. But we weren't informed, and we didn't sign any ennoblement. (But you still won't own them!) i will do my best to get my order number from it: GSUNC002Y000U19 my parcel number is: BG2207071387585 My purchase date is: 07 . The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Forbes Home. We do not present information about every offer available. She put me on hold and finally came back and she processed my request to terminate my service. 37. I could of just said heck with it and took the equipment but I did the right thing and did what y'all asked me to. I have a bill coming, for a whole month. Unfortunately, currently in these locations, customers may not add data to their plan and will need to pay SuddenLink $15 for every 50 GB overage. . Very sneaky and not client oriented. Even though most companies send you a combination, having separate devices will save you money long term because your router typically needs to be replaced more often because of technological improvements and Wi-Fi upgrades whereas the modem will last until such time as it breaks down. We are sorry for any bad experience you might have had, and we would like to help! A modem? ComplaintsBoard.com is a leading complaint resolution website on the Internet. Pricing per month plus taxes for length of contract. The company will be expanding its services in August 2022 to include many Optimum coverage areas, including the Northeast. Enter ZIP or City to find a location near you. . And if you are set up on automatic pay, YOU ARE SCREWED! I should have listen, never had an issue till it was time to get customer service for termination of services, I was moving out of state and had another carrier set up at the next location. While most areas offer unlimited data, certain pockets have data caps for lower-tier plans with max download speeds below 200 Mbps. Save your time and money. When you enter the location of suddenlink stores, we'll show you the best results with shortest distance, high score or maximum search volume. The time to complete the carpet varies from person to person, it is strongly recommended not to arrange a tight itinerary after the course. Streamlined simple shipping. Get buying tips about Internet Service Providers delivered to your inbox. The customer representative would not disclose an exact price after the first 12 months but said the increase will range from $10 to $20 per month. Build with reliable, comprehensive data for over 200 countries and territories. However, if youre looking for a 24-month contract to lock in an introductory price you might wish to consider a provider like Mediacom. Should I rent a router/modem from Suddenlink? Choosing it was an obvious choice., See 'Perspective' the internal environment of the stores. Not only did they not credit the fraudulent charges, they added the $70.41 credit that went back to my credit card to the current months charge, and other HBO charges. internet requires a modem and router. . Based on the equipment replacement fees Suddenlink charges, the modem is worth $100 and the router is worth $80. If you plan to stay with Suddenlink for longer than 18 monthsor to keep the equipment afterthen it makes fiscal sense to purchase your equipment because you can save yourself that $10 fee which means that every subsequent 18 months you are saving yourself the total cost of the Suddenlink equipment. Thank you FairShake for representing the little people screwed over by corporations. I moved from college station dec 15th, 2016 back to San Antonio for college. Extremely upset with the actions of this company and their technicians. Log in to your Google account and enjoy your own Google Maps. Commissions do not affect our editors' opinions or evaluations. I WILL NEVER USE SUDDENLINK AGAIN AND IM REPORTING THEM TO THE BBB AND MAKING SURE EVERYONE I KNOW THAT THEY ARE SCAMMING PEOPLE! Count on accurate, real-time location information. Wi-Fi 6E: What is it and how can it help you? Remain on the line. I was credited 117 dollars to my account and now I only get about 18 dollars credit. Their service is TERRIBLE. Find nearby nearest suddenlink store. However, the Internet 100 plan has a data cap of 250 GB in some areas. Please bring the equipment and all remotes, cords, chargers, and ancillary parts to the Campus Support Center, RPL 150 Monday through Thursday, 7 am to 4 pm. YP - The Real Yellow PagesSM - helps you find the right local businesses to meet your specific needs. Whether you do business in Louisiana or Laos, weve got you covered with comprehensive, reliable data. Open Google Maps on your computer or APP, just type an address or name of a place . Return to Nav. Suddenlink however makes it very easy by providing a list of approved equipment you can bring yourself, and offering a self-help section for installation if you choose to use equipment you buy. They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! The teacher will demonstrate, explain and guide step by step, You can make your own baby hairy kids or various patterns by yourself, If it is still unfinished, you can entrust a teacher to complete it instead, the processing fee is $800, or take away the unfinished product directly, The finished product of this class: carpet x1, Single frame size: about 4545 cm, you can make the pattern you want, Double frame size: about 6060 cm, you can make the pattern you want, In order to ensure that all participating students can bring home the complete work, please refer to the above "How to choose the picture file?" How high will depend on the companys branding. Phone call from Suddenlink said I need a label to return equipment. Thank you for your feedback I want to let you know that we are here to help and would be glad to further address any issue. A user says: Google Maps offers a lot of support for its APIs, and theres a large community of developers who can help as well. Unit H. New Bern, NC 28562. Scale confidently, backed by our infrastructure. Now, you can request the cancellation of your service. Find a nearest suddenlink store near you today. Their service is a joke. Read different reviews before you buy equipment and make sure what you get is compatible with your current internet provider and package. Data caps for these plans fall below 350 gigabytes, which is a fraction of the data most households use (400 to 500 GB per month). Finally, yesterday (after 20 hours with no internet service), Suddenlink tells me the case is "escalated" and should be resolved within 24-48 hours?!?! Royse City, TX 75189. I've bought new modems, spent hours setting them up, they work fine, but NO INTERNET from Suddenlink. Hello, Allen! Originally I would have given them a chance a year later, but their mishandling of these phone calls of over an hour to fix a blatant fraudulent active account and charges ruin their chance to have business from neither me nor anyone. Submit a complaint and get your issue resolved. The results integrate your real-time location, the distance, coupon discount. The suddenlink stores locations can help with all your needs. Share your photos and videos with others to prove the truth of your words. The complaint has been investigated and resolved to the customers satisfaction. For them to repair/resolve their own internet issue? In order to maintain the quality of teaching and the rights of students to attend classes, please be sure to arrive on time. Find way to . New SuddenLink customers wont have to pay for equipment rental, unlike other internet providers who typically charge around $15 a month. How to find suddenlink stores near me. Location & Hours. Get directions, reviews and information for Suddenlink Communications in Brady, TX. All rights reserved. So on and so forth, In response to the pneumonia epidemic, entering the workshop requires body temperature measurement and hand cleaning What is the typical cost to rent a router/modem from Suddenlink? This was solved. I was NEVER told this was going to happen when I signed up. (But you still wont own them!) No. How do I know I can trust these reviews about Suddenlink? Equipment Providers can manage their satellite locations within the Equipment Return Location Directory (ERLD) by logging in with their UIIA credentials from the home page of the ERLD directory. Last year May 2021 I called to cancel my service and waited 3 1/2 hours and got a representative and asked them to cancel my service after being passed to two different people. 1054. Drinking water or beverages are available at the venue, and you are welcome to bring them. I agree to receive the Forbes Advisor newsletter via e-mail. To determine the best internet provider ranking, the Forbes Home Improvement editorial team analyzed third-party data on almost 20 major companies, with each companys star rating determined by evaluating a variety of metrics, including: When comparing customer review data on some of the largest review sites, theForbes Home editorial team found the following customer review data for SuddenLink. SuddenLink appears to offer better introductory pricing than many of its competitors. Scale confidently, backed by our infrastructure. Thanks & Welcome to the Forbes Home Improvement Community! Keep reading to learn how. One to two DAYS? Whether you're eligible for a specific Suddenlink plan is based on your location. Hi, Preston! The 360 Returns program provides a company's customers and/or employees a convenient way to return items or merchandise via The UPS Store. THIS IS AN ADVERTISEMENT AND NOT EDITORIAL CONTENT. Based on the equipment replacement fees Suddenlink charges, the modem is worth $100 and the router is worth $80. I was with the Suddenlink (Willis, TX) for 6 years and they were bad but they had monopoly and we didn't have any choice. Recent Locations. Its terrible, all y'all want too do is put a whole in my pocket. Terrell (1) Tyler (2) Victoria (1) Willis (1) 1-866-347-4784. This site does not include all companies or products available within the market. You may be able to transfer your Optimum service to your new home. This compensation may impact how, where and in what order products appear. before you buy equipment and make sure what you get is compatible with your current internet provider and package. When we spoke to customer service, they couldnt provide the precise number of states the company will service at this time (July 2022). Reach out to customer service if that doesnt work. Unsubscribe easily. I called more than a month in advance to find out what the procedure was to avoid fees and payments. Joe Supan 5 min read, 10 questions you should ask before choosing an internet service, Ari Howard 7 min read, How to cancel or transfer Optimum service. Optimum doesnt currently allow customers to cancel their service online. You are welcome to visit the world's famous scenic spots. Hey, Tetiana! Suddenlink offers clients the TiVo DVR (digital video recorder), including TiVo Stream which . The page didnt have what I was looking for. In 2022 Optimum bought them and got worse! They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! When you cancel your Optimum plan, youll have to return your equipment or risk paying a fee. Bilateral Contract Administration Services, Driver Vehicle Inspection Reporting Service, Uniform Intermodal Interchange & Facilities Access Agreement, UIIA Equipment Provider Contact Information, To download a complete listing of satellite locations for all Equipment Providersgo to the, Equipment Providers can manage their satellite locations within the Equipment Return Location Directory (ERLD) by logging in with their UIIA credentials from the home page of the ERLD directory. Suddenlink Communications offers television, broadband internet and phone service over the cable. Suddenlink is scamming people! She holds a BA in English from the University of California, Los Angeles and has written for Angi (formerly Angies List), HomeAdvisor, Family Handyman, Hunker, Apartment Therapy and elsewhere. Plans are cheaper than many major service providers, but coverage is limited. Ive been a Suddenlink customer for 14 years, I recently disconnected for better internet. 8:30 AM - 6:00 PM. Database of Suddenlink stores, factory stores and the easiest way to find Suddenlink store locations, map, shopping hours and information about brand. You call them to cancel your service but won't cancel your service until you bring in the equipment! How Long Suddenlink Gives You to Return Equipment. I thought this odd and hung up. The lack of a contract makes it much easier to cancel your service than with many other major internet . Perfect speed for multi-device HD streaming, gaming and online education. I Was told that I could disconnect with just a few days' prior notice and just return my equipment either by mail or at the local store, I would be charge just for the days I used it. Been a Suddenlink customer for 14 years, I recently disconnected for better internet number to,! Was to avoid fees and payments informed, and we would like to help and would be the of. Sure EVERYONE I know I can trust these reviews about Suddenlink Brady,.. 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