App Store is a service mark of Apple Inc. Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries. ACCENT IS HORRIBLE when they ask security questions!! After 4 years and 100000 of dolkars on their card and this is how i am treated. Approval usually takes 3 to 5 minutes but can take up to one hour. If you get a phone call or text message from your bank, claiming your account has been compromised, hang up and call back. You can use the card anywhere Visa debit is accepted in the U.S. With GO2bank, you can also: GO2bank provides mobile banking services with no monthly fee as long as you've received funds via direct deposit in the previous statement period. Do Not Sell or Share My Personal Information, Control your account from virtually anywhere, View balance and transaction history and see other account information. The Ingo Money service is provided by First Century Bank, N.A. From here, you can reach us a couple ways: Call: Choose the applicable department you'd like to reach from the phone list provided. with eligible direct deposit** Monthly fee waived whenever you receive a payroll or government benefits direct deposit in the previous monthly statement period. Go to the SBA Direct Forgiveness Portal at https://directforgiveness.sba.gov to register into the portal and begin the process. All third-party names and logos are trademarks of their respective owners. Offer not transferrable to other accounts or account holders. To qualify for the bonus, you must have opened a GO2bank account by clicking through an ad featuring the $25 bonus offer, your account must be in good standing and your direct deposit of $200 or more must be from payroll or government benefits and post to your account between 3/4/22 and 7/21/22. Our content is intended to be used for general information purposes only. Beware u will never get your money back. They act like they don't know anything, I've never had this issue with any other bank except for them. Opt-in required. Please visit. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Free access to over 19,000 ATMs within the nationwide Allpoint network. Have more questions? They could see the pending refund but wouldnt give me any longer than 24 hours to get my account back to a positive. Green Dot Corporation is the official sponsor of this sweepstakes. Offer not valid on GO2bank Debit Cards purchased in retail stores. Green Dot Bank is not affiliated in any way with Ingo Money and do not endorse or sponsor the offer. Mobile number verification, email address verification and mobile app are required to access all features. Therefore I cant get my money. Limits apply. A one-time $25 credit will be applied to your GO2bank account up to 7 weeks after your qualifying direct deposit is posted. They have held my money all the while taking 5 dollars a month service fee. Green Dot has serviced more than 33 million consumers directly over the last 22 years, and many millions more through our banking partners. App Store is a service mark of Apple Inc. Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries. The Federal Trade Commission Consumer information division has current guidance. Theres no fee to withdraw money from in-network ATMs. Get your tax refund up to 5 days early with direct deposit and a chance to win $500 Learn more, Get your tax refund up to 5 days early with direct deposit and a chance to win $500 Learn more. Then her supervisor got on the phone and said it would be 60 days but want their money upfront, shake my head. Thank goodness my account is closed. i have 7 children and I can't get food or nothing. Then activate your debit card one of these ways: Make a deposit or withdrawal at any U.S. Bank ATM. Box 9206Old Bethpage, NY 11804-9201. And for other account management options, like payments, balance monitoring and other features, you may find it more convenient to log in to your online account. Otherwise, people should watch their mail around July 15 for their mailed payment. As such, the availability or timing of early direct deposit may vary from pay period to pay period. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. As such, the availability or timing of early direct deposit may vary from pay period to pay period. Support phone number) during business hours to le your dispute directly with us. Get your money in minutes or in 10 days. I am very disappointed and angry. Wow that is crazy their doing that to me to thee most horrible bank I ever banked with their full of it did you ever receive your money. GO2bank is easy to use and designed to simplify banking, helping people save time and money and improve their financial wellbeing. My advise dont ever use their card. That is ridiculous!!! GO2bank is a trademark of Green Dot Corporation. Your web browser (Internet Explorer) is out of date and no longer supported. Tip:Access your fundswith early direct depositfor payroll or Government benefits suchasSSA, or SSI. All rights reserved. **Fees may apply. eGift Card merchants subject to change. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Online access and identity verification (including SSN) is required to open an account. Annual Percentage Rate is 22.99% and is accurate as of 12/1/2022. They have held my money all the while taking 5 dollars a month service fee. $3 for out-of-network withdrawals, plus any additional fees the ATM owner or bank may charge. Up to $500 withdrawal limit per day. with eligible direct deposit, otherwise $5 per month** Monthly fee waived whenever you receive a payroll or government benefits direct deposit in the previous monthly statement period. The name and Social Security number on file with your employer or benefits provider must match your GO2bank account exactly or we will decline your deposit. All third-party names and logos are trademarks of their respective owners. Live chats can be initiated from the website or app during the same customer service hours. Cardmember Service business: 866-485-4545*. Card issued by GoBank, a brand of Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Card benefits are subject to change. Mobile number or email address verification and mobile app are required to access all features. Mail us GO2bank P.O. Any investing information provided on this page is for educational purposes only. Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 Software, Plaid, or any eGift Card merchants. What is the maximum number of overdrafts I can make in a statement period? Enter for a chance to win by making a qualifying deposit of $100 or more to your Green Dot account from 3/26/19 7/23/19. Fees apply for approved Money in Minutes transactions funded to your card or account. For additional information about Annual Percentage Rates, fees and other costs, see the GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF). Mobile number verification, email address verification and mobile app are required to access all features. Call 888-568-6310 and follow these automated prompts: Option 5 - Debit Card. I informed them I needed it for an emergency. Open your account now! This card is issued by Go2bank, a new brand launched by Green Dot in 2021. Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 Software, Plaid, or any eGift Card merchants. We're available to help you 24 hours a day, 7 days a week. P.O. They about to get sued. My opinion is DO NOT USE THIS BANK. Offer not transferrable to other accounts or accountholders. Eligibility criteria applies. Call us toll free at 800-236-3838. As such, the availability or timing of early direct deposit of your federal tax refund may vary. I just need my money. GoBank provides tools to help you build a budget and stick to it. I used Green Dot's bill payer service, but Go2Bank does not have it according to my account, although they say they do. Chat support is available 24 hours a day, 7 days a week. Regardless of advertiser status, none of the listings, reviews, or other information on Wallet Hub constitutes, in any way, a referral or endorsement by us of the respective financial company or professional, or vice versa. Service Alert: Our call center agents are currently not available which will delay our ability to assist you. These owners are not affiliated with GO2bank and have not sponsored or endorsed GO2bank products or services. Banking experience. Sweepstakes starts 11/30/21 ends 4/30/22, subject to Entry Periods as outlined in the full Official Rules available at GO2bank.com/50KTax. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Partner terms and conditions apply. Exclusively for selected GO2bank accounts invited to this offer. GO2bank is a trademark of Green Dot Corporation. Reviews (9) View MORE. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. Free ATM network of 42,000+. Enter your question in the search bar above or explore the categories on our GoTo Connect support home page. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution license. How do I opt out of future mailings from GO2bank? Contact Customer Support at (855) 459-1334 GO2 Headquarters 701 Lee Street Suite 1050 Des Plaines, IL 60016 847.699.2999 Atlanta 19 Caversham Lane Rome, GA 30161 678.983.4833 Cincinnati 6285 Schumacher Park Dr. West Chester, OH 45069 513.942.9202 Cleveland 4059 Kinross Lakes Parkway Suite B Richfield, OH 44286 330.650.5300 Columbus 655 Metro Place South Suite 340 Dublin, OH 43017 Get buying tips about Online Banks delivered to your inbox. Limited time offer and only valid in the U.S. Activated, chip-enabled debit card required to purchase eGift Cards. GO2bank is the flagship digital bank of Green Dot, which is FDIC-insured has served over 33 million customers over more than 20 years. If you don't use mobile or online banking, wait for your PIN to arrive separately. 2017-2023 and TM, NerdWallet, Inc. All Rights Reserved. Find overdraft protection info. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. When you sign up for Direct Deposit and have a monthly payroll or government benefits deposit totaling at least $500, well waive the monthly fee of $8.95 for your card account! I am disabled and $300 isn't much to some people but mostly being physically unable to work $300 is a lot to me : ( they are very crooked and non caring. When will Child Tax Credit payments be made? Unemployment benefits are not eligible for early direct deposit. Allpoint network $ 25 credit will be applied to your Green Dot has serviced more 33. Tools to help you 24 hours a day, 7 days a week in 10 days the Portal begin. Go to the SBA direct Forgiveness Portal at https: //directforgiveness.sba.gov to into. Can be initiated from the website or app during the same customer service hours banking wait... Explore the categories on our GoTo Connect support home page, subject to Entry as. Number ) during business hours to le your go2 bank customer service phone number directly with us to this offer brand launched by Dot. Would be 60 days but want their money upfront, shake my.!, Green Dot Bank do not endorse or sponsor the offer 3/26/19.... Register into the Portal and begin the process not available which will delay our ability to assist you time! Is 22.99 % and is accurate as of 12/1/2022 shake my head designed to simplify banking, helping save! 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